Uses various methods of settlement in cases where warranted; assigns cases to outside vendors as warranted.
Opens, closes and adjusts reserves per company practices designed to ensure reserve adequacy. Recommends Special Reserves where vital according to Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures.
Maintains current knowledge of: assigned insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training sessions.
Mentors less experienced claims associates and assists with training/presentations as assigned by claims management.
Partners with Special Investigative Unit (SIU) and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for suit, trial, or subrogation. (Property/MD/Casualty).
Oversees defense counsel in all lawsuit activities from inception throughout the life of the claim.
Delivers a positive and outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration or related field preferred and/or relevant meaningful experience.
License/Certification/Designation: Successful completion of required claims certification schools/courses. Professional development
Requirements
5+ years of field-based property claims experience (commercial and/or personal lines)
Strong estimating skills and working knowledge of business income claims
Proven ability to manage multiple complex claims simultaneously
Excellent customer service, communication, and negotiation skills
Job Description Summary
Job Description
Additional Information
If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Role Overview
This is a field-based position responsible for handling commercial agribusiness and farm property claims. The role requires regular travel to inspect loss sites and manage claims on location, primarily across Central to Northern California and surrounding areas. Candidates must reside within this territory.
What You Can Expect
Manage complex commercial agribusiness and farm property claims, typically ranging from $50K to $1M+
Conduct on-site inspections, assess damages, prepare estimates, and manage claims through resolution
Spend a significant portion of time in the field, with travel throughout the assigned territory
Work autonomously while delivering a high level of service to policyholders
Preferred candidate location: Central to Northern California
Basic Requirements
Experience with Xactimate
Background in commercial and/or personal property claims
Ability to climb ladders and perform roof inspections
Willingness and ability to support CAT duty as needed
Licenses & Certifications
Adjuster licenses for applicable states (can be obtained post-hire)
Xactimate Level 1 certification required within 12 months
Xactimate Level 2 certification required within 24 months
Nationwide · CA