Associate, Accommodations Stakeholder Relations
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Responsibilities
- Stakeholder Coordination & Support
- Support the Manager and Senior Manager in maintaining clear and consistent communication with assigned stakeholder groups
- Help track stakeholder requests, questions, and issues in the Accommodation CRM system
- Assist in preparing meeting materials, stakeholder reports, and presentations
- Support the coordination of stakeholder site visits and hotel walkthroughs
- Serve as a point of contact for basic inquiries from internal and external stakeholders, escalating as needed
- Logistics & Operational Support
- Maintain and update project timelines, stakeholder lists, and documentation relevant to assigned stakeholder groups
- Coordinate stakeholder interaction with the Accommodation Management System (AMS), including data entry and troubleshooting
- Distribute and track the return of Accommodation Allocation Agreements and Invoices
- Support the collection and validation of hotel rate and inventory information
- Provide on-site support at designated accommodation command centers and/or hotel hubs during Games time to help resolve issues, liaise with partners, and ensure stakeholder satisfaction.
- Cross-Functional Collaboration
- Support the integration of accommodation plans with other internal LA28 functional areas including transportation, accreditation, ticketing, etc.
- Help gather and organize feedback from internal teams related to hotel allocations and operational needs
- Participate in internal meetings and ensure all follow-up and action items are tracked and completed.
- Administrative & Data Management
- Prepare materials for internal and external meetings, including notetaking and follow-up tracking
- Maintain organized and up-to-date files and stakeholder contact records
- Support regular reporting on stakeh
Benefits
Additional Information
LA28 does not provide relocation assistance. The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities. LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what's next through sport, community and the power of our differences. The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community's creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games. The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. Values and Behaviors: Optimism - Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact Integrity - We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn't easy Excellence - We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs Inclusion - We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are Co-Creation - We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings Boldness - We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo Associate , Accommodations Stakeholder Relations The Associate, Accommodations Stakeholder Relations will support the development and delivery of LA28's accommodation plan by assisting in the coordination of key relationships with hotels, universities, and official Olympic and Paralympic stakeholders. Reporting to the Manager and Senior Manager of Stakeholder Relations, this role will contribute to stakeholder services, CRM and data management, logistics planning, and cross-functional coordination. This position will provide day-to-day support to one of the Accommodation Stakeholder Relations sub-groups, which include: Broadcast and Press, International Federations (IFs), National Olympic and Paralympic Committees (NOCs/NPCs), or Marketing Partners.
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