Senior Protection Manager (Protection Information)
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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Background/IRC Summary: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi, and Mae Hong Son provinces. Established in 1975 to assist refugees from Vietnam, Loas and Cambodia, the IRC Thailand is one of the longest-running country programs. Operating from Mae Sot with a small representational office in Bangkok, the IRC is currently supporting the transition of residents of the Thai-Myanmar refugee camps to a life of self-reliance within Thailand. IRC also provides emergency assistance to people fleeing violence and unrest in Myanmar and supports the Royal Thai Government and local civil society to strengthen climate resilience in Thailand's southern states. The IRC Protection and Empowerment Program work to protect and promote the rights of crisis-affected and displaced populations along the Thailand - Myanmar border by ensuring people are safe in their homes and communities, receiving timely and appropriate support after experiencing harm, and are empowered to make free and informed decisions about their lives and futures. The program supports displaced populations to build self-reliance and future planning capacity, including through employability and life-skill development. It adopts a multi-sectoral approach, coordinating legal, medical, and psychosocial services to provide comprehensive and integrated protection assistance. Gender equality, diversity, and inclusion are mainstreamed across all activities, and the program is committed to strengthening the use of data for evidence-based decision-making and advocacy to improve protection system and outcomes for displaced population in Thailand. Job Overview/Summary: Under the direct supervision of Protection and Empowerment Coordinator, the Senior Protection Manager (Protection Information) provides technical leadership in protection information management including the production, analysis, and use of protection data to strengthen evidence- programming, protection strategies, long-term protection outcomes and information service to target population. The position oversees protection monitoring system, coordinates protection analysis, and leads to the implementation of responsive information services. This role acts as the focal point for generating high-quality protection information products - including reports, analyses, and advocacy materials - to inform decision-making at program, coordination, and senior leadership levels. Ensure implementation align with Protection Information Management Principle. The position ensures that protection information is timely, accurate, actionable, and aligned with organizational standards and donor expectations. Major Responsibilities: Program Implementation Lead responsive information services including collaborating with stakeholders to identify information needed, developing contents of information package for responsive information activities and working with stakeholders on information dissemination. Coordinate with local organizations and community leaders to implement responsive information activities that address protection needs, raise awareness and promote informed decision-making and rights among refugees. Utilize the Multi‑Purpose Community Center (MPCC) as an information hub, supporting information dissemination, feedback mechanisms, and community engagement to strengthen two-way communication and community access to critical protection information. Serve as focal point to manage and maintain system administration for IRC's digital information tools, social media, and direct communication channels (SignPost) ensuring quality control, data protection, and responsiveness of information services. Served as the technical focal for Protection Info