Matcha Barista

About the role

- Customer Service : Greet and assist customers with a friendly attitude, attending to customers' queries and concerns. - Customer Engagement & Satisfaction : Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience. - Beverage Preparation : Prepare, plate and serve food and drinks, following recipes and quality standards. - Opening & closing of outlets - Inventory : receiving and checking of inventory and perishables. - Cleanliness & Organization : Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy. - Team Collaboration : Work closely with other crew members to ensure smooth operations and a positive work environment. - Reports to : Outlet Manager Requirement : - Experience and interest in F&B - Passion for tea, including acquiring and sharing of tea knowledge - Able to work weekends & public holidays Skills & Abilities: - Well-groomed with good communication and interpersonal skills - Fluent in English - Proactive and reliable, able to adapt and learn quickly - Ability to withstand stress and work well under pressure Other job details: - 5 day work week, no split shifts - Medical claim system - 14 days of annual leave (upon completion of probation period, prorated) - Individual welfare fund (upon completion of probation period, prorated)

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