Partner with senior leaders and cross-functional teams to develop and execute integrated communications strategies aligned to business objectives
Create clear, compelling messaging and high-impact, cross-channel content that drives awareness, engagement, and action across internal and external audiences
Serve as a trusted advisor, providing a strategic communications lens to initiatives and influencing stakeholders at all levels
Lead complex communications initiatives and manage multiple projects simultaneously, ensuring effective and timely execution
Leverage data and insights to inform strategy, optimize content, and improve audience engagement
Enhance and evolve communication channels, processes, and storytelling approaches to elevate overall effectiveness
Manage crisis and sensitive communications, ensuring thoughtful, timely responses that protect company reputation
Develop customer-centric narratives that highlight impact and strengthen connection to C.H. Robinson's value
Drive external communications efforts, including media relations, thought leadership, and content across PR, social, digital, and event channels
Build and maintain strong relationships with media and influencers, proactively identifying opportunities to increase visibility and coverage
Required Qualifications:
High school diploma or GED
Minimum 4 years of communications experience and proven track record of successfully communicating to large audiences to inspire change and enhance engagement
Strong copywriting and sharp, error-free editing skills
Requirements
Experience in technology or product marketing and/or public relations
Bachelor's degree from an accredited college or university
Thrives in a fast-paced, high-volume, results-driven environment
Highly organized and detail-oriented, with strong prioritization and time management skills
Effective collaborator across functions, levels, and teams
Trusted strategic advisor and influencer who builds strong, cross-functional relationships
Promotes teamwork and contributes to a positive, collaborative culture
Stays current on industry trends and proactively drives innovation and continuous improvement
Leads and influences change effectively across a large, matrixed organization
Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$77,200.00 - $122,300.00
Equal Opportunity
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and SelfYour total wellbeing is the foundation of our business, andHealth insuranceVision insurance
Additional Information
C.H. Robinson is currently seeking a Senior External Communications Manager who will execute innovative and effective integrated communications efforts. We are looking for someone with experience in product marketing, technology marketing, or technology public relations beyond transferable communications skills, with a demonstrated ability to translate complex technical products into clear, compelling narratives.
You will advise our leaders and connect all employees to our strategy and vision, while driving brand awareness, strengthening corporate reputation, managing media relations, and generating leads. Critical to your success is possessing excellent written and verbal communication skills across a variety of channels, experience partnering with senior leaders, and a proven ability to collaborate cross-functionally (e.g., Marketing, HR, Business). You will develop innovative and robust external communications, PR and media relations plans, produce creative and engaging content, build audiences, connect with influencers, manage social media, and ensure seamless cross-functional collaboration.