Receptionist
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Job Description: Job Title: Receptionist Location: Richmond Village Nantwich , St Joseph's Way, London Road ,CW5 6LZ Salary range: £12.90 per hr Contract : Permanent Weekend role Shift Pattern: One in 3 weekends - Sat 4-8pm & Sun 9-4pm We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Providing a warm welcome to visitors in the village reception, ensuring they sign in and refreshments are offered Answering incoming calls to the village reception, directing calls as appropriate and ensuring message are relayed Dealing with queries from residents - reporting these as required Receiving money from residents and their families for sundry items, providing receipts and confirming payments as required Ensuring the display information board is kept up to date Managing incoming and outgoing post, ensuring all correspondence is dealt with promptly and any outstanding items are reported to the Administrator Ensuring bookings are made and records are updated such as restaurant bookings, maintenance and transport requests Ensuring office supplies are maintained and any issues with equipment are reported or call outs are made Maintaining and updating records such as master copy forms, room status reports and the Village residents list Additional Tasks within the Finance & Administration Team Key Skills / Qualifications needed for this role: With strong communication skills and an excellent telephone manner, you'll have experience of using a telephone switchboard and be competent using Microsoft Office. Excellent attention to detail and the ability to manage your own time, you'll work well within a team but also on your own initiative. Experience of working on a reception or in a care home environment would be advantageous. Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).
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