The Principal, End User Engineering oversees engineering leaders in the following functions and is responsible for ensuring delivery in the following areas:
Digital Workplace Strategy & Architecture
Strategic Roadmap: Define and maintain the architecture and long-term roadmap for the firm's end-user technology platforms and services.
Policy & Standards: Establish enterprise-wide standards, policies, and best practices for end-user computing. This covers device configurations, software deployment, collaboration tool usage, and security compliance. Ensure that these standards strike a balance between consistency and flexibility.
Business Continuity & Security: Collaborate with Cybersecurity and Risk teams to embed a security-first design in all end-user solutions. Mitigate risks by enforcing device encryption, access controls, data loss prevention, and Zero Trust network principles.
Ownership of productivity applications across the firm. Maintains inventory of applications, version control, distribution and licensing of productivity applications in use throughout the firm.
Endpoint Engineering & Operations
Device Lifecycle & Asset Management: Define the lifecycle for end-user hardware from procurement through retirement. Optimize hardware standards and refresh cycles to provide reliable performance while controlling costs.
Endpoint Security & Compliance: Implement endpoint security measures to protect sensitive financial data on end-user devices. Regularly review and enforce compliance with regulatory standards (e.g., SOX, GDPR) and internal audit requirements for end-user systems.
Unified Communications & Collaboration Platforms
Collaboration Tools Management: Oversee the engineering and support of unified communications (UC) and team collaboration platforms used across the company. This includes respo
Benefits
Vision insurance
Additional Information
Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Job Description
The Head of End-User Engineering is a senior IT leader responsible for the strategy, architecture, and operations of all end-user computing and digital workplace technologies across a global financial firm. This role oversees multiple functions that collectively ensure a secure, reliable, and high-performing digital workplace, including endpoint engineering, unified communications and collaboration platforms, digital experience, and emerging AI-driven productivity solutions. The Principal, End User Engineering defines the technology roadmap for employee-facing IT services, aligning them with business needs and regulatory requirements, while prioritizing exceptional employee experience and robust security. This role leads and mentors specialized engineering teams (device management, collaboration tools, user experience platforms, etc.), driving innovation and service excellence in a fast-paced, highly-regulated financial environment. The ideal candidate combines deep technical expertise in modern workplace technologies with strong leadership and strategic vision to ensure that all employees have access to secure, modern, and efficient tools that enable productivity and collaboration.
Supervises:
Leads and manages the following engineering functions:
Endpoint Engineering
Unified Communications & AV
Productivity Applications
Digital Experience Platforms
User Productivity AI Solutions
Ares Management · New York, NY