Finance Supervisor, Digital Services & Experiences (DSX) GMSA

Responsibilities

• Manage a diverse team of GM employees and contingent workers responsible for P&L management, billing flows, and the e-commerce and payments environment
• Lead people management activities including conflict resolution, relationship building, team development, time management, prioritization, and ambiguity management
• Lead the OnStar Financials 2.0 project focused on automation, forecast remodeling, and data visualization
• Lead GMSA DSX strategy for the OnStar offering, including free trial period, Digital RPO, subscription offering, and alignment with commercial and product teams on pricing strategies
• Identify innovative solutions to expand OnStar package sales to dealers and other businesses across GMSA markets
• Develop business cases for new products and long-term strategic initiatives within OnStar and DSX
• Maintain accounting and administrative policies and processes for all DSX GMSA countries
• Provide financial support for billing issue resolution and scope structuring within the finance team
• Support business development activities such as pricing, sourcing, market analysis, and research
• Consolidate and monitor operational KPIs including churn, grace period, and payment success rate
• Lead and coordinate the analysis and reporting of GMSA DSX financial performance to management, including projections, variance analysis, and special projects
• Prepare executive-level presentations and ad hoc analyses for the DSX VP and senior leadership
• Lead execution of financial processes including closing, forecast, budget, and long-term planning
• Prepare short- and long-term financial forecasts and support business performance planning
• Coordinate and collaborate with GMSA vehicle finance and broader business teams
• Required Qualifications
• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field
• Appropriate finance certifications
• Fluent English is required
• Strong background in financial consolidation, P&L reporting, and variance analysis
• Experience with SAP and Hyperion in a finance environment
• Advanced Excel and strong analytical and reporting tool capability, including large data models
• Experience with financial modeling, budgeting, and forecasting
• Proven ability to work with global, US, and regional teams while managing multiple stakeholders and deadlines
• Strong organizational skills and ability to manage competing priorities across global closing and planning timelines
• Experience presenting to senior management
• Strong cross-functional operational exposure and ability to work in a matrixed environment across geographies
• Ability to operate effectively and lead in ambiguous situations
• High level of curiosity and willingness to deep dive into data, systems, and processes
• Strong leadership capability, including team management, influence, and stakeholder engagement

Requirements

• Spanish is desirable
• Experience working on cross-functional initiatives and global projects
• Change management experience
• Experience leading diverse, virtual, or cross-functional teams
• Experience leading project teams
• Business process management experience
• Experience managing financial risk
• Process improvement experience
• Business operations experience
• Experience developing business plans
• Accounting experience
• Budget management experience
• Data analytics experience
• Forecasting experience
• Good knowledge of GM businesses, digital teams, regions, and key stakeholders
• Knowledge of connected vehicles, digital business models, and new technologies
• Ability to interpret market needs into business and financial requirements
• Strong cultural awareness and comfort working across international environments
• What Makes This Role Attractive
• Opportunity to lead f

Additional Information

Job Description Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu) JOB DESCRIPTION - FINANCE SUPERVISOR, DSX GMSA The Finance Supervisor, DSX GMSA is a key people leader role responsible for supporting all financial operations, financial planning, and financial structure activities across the Digital Services & Experiences business in GMSA. This role combines team leadership, strategic financial planning, operational execution, and cross-functional business partnership in a fast-paced and evolving environment. This position will lead financial processes across multiple DSX areas, including OnStar, BI & Analytics, Digital Products, and Contact Center, while partnering closely with commercial, product, accounting, vehicle finance, and global FP&A teams. The role also serves as the main financial contact for the DSX and ODS Directors in GMSA, with direct reporting to the Finance Manager - Digital Services & Experiences - International, based in Dubai. The ideal candidate will bring strong financial acumen, leadership capability, operational discipline, and the ability to navigate ambiguity while supporting growth, automation, innovation, and long-term strategic planning across the region.

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