Director, Strategy and Business Performance

About the role

Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe. The Essence of Excellence: The Gold Standards The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor. The Employee Promise At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests. By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company. The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened. Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality. Job Summary The Director, Strategy & Business Performance will play a critical role in shaping the company's corporate roadmap and ensuring that strategic priorities translate into measurable business outcomes. This leader will drive the development of enterprise strategy, define and shape the company's most critical strategic initiatives, and establish a robust business performance framework to support data-driven decision-making. The role serves as a key partner to executive leadership, bringing clarity to complex business challenges, driving prioritization across competing initiatives, and ensuring the organization remains focused on the highest-impact opportunities. Essential Functions Leadership & Development Build and lead a high-performing Strategy & Business Performance function, fostering a culture of accountability, analytical rigor, and results orientation. Coach and develop team members, strengthening capabilities in structured problem-solving, strategic thinking, and executive communication. Corporate Strategy Development & Planning Lead the development and continuous refinement of the company's corporate strategy and long-term roadmap, ensuring alignment with business objectives and market opportunities. Translate strategic priorities into clear, actionable enterprise themes and focus areas. Drive the annual strategic planning process and quarterly strategy refresh cycles, ensuring alignment across executive leadership. Strategic Initiative Definition & Value Realization Identify, define, and shape enterprise-wide strategic initiatives that address key business opportunities and performance gaps. Develop clear problem statements, initiative scope, value drivers, and expected business outcomes for each initiative. Establish success metrics and value realization frameworks to track impact and ensure accountability. Partner with executive stakeholders to refine initiative design and align objectives, scope, and expected results. Collaborate with the Enterprise Portfolio Management Office to transition initiatives into execution with clarity of scope, milestones, and success criteria. Maintain strategic oversight of initiative performance, challenging progress, identifying risks to value delivery, and recommending adjustments, as needed. Business Performance Management Partner closely with business and initiative owners as an embedded strategic advisor to drive performance improvement and delivery of strategic objectives. Establish and monitor KPIs aligned to strategic objectives, ensuring transparency into performance and progress. Lead the preparation and facilitation of monthly and quarterly business performance reviews with executive leadership, focusing on insights, actions, and measurable improvement-not just reporting. Provide independent, data-driven challenge to initiative progress, assumptions, and results to ensure alignment with strategic objectives. Maintain a continuous focus on value realization across initiatives and enterprise priorities. E xecutive Partnership & Decision Support Serve as a trusted advisor to senior leadership, providing structured, data-driven insights to support key business decisions. Develop high-quality executive materials that clearly articulate issues, options, and recommended actions. Drive alignment across leadership teams by framing trade-offs, clarifying priorities, and facilitating decision-making. Partner closely with Finance, Revenue Management, Operations, Sales and Marketing, and other functions to align strategic prio