Scheduling Coordinator

About the role

Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling. Job Duties Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests. Schedules patients for physician appointments and diagnostic test procedures. Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria. Monitors practice protocols and department procedures and makes recommendations for improvement. Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network. Serves as a resource for staff, physicians, and referring offices. Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.