Lead client engagements end-to-end, from kickoff through delivery and closeout, using agile, scrum, or hybrid methodologies as the engagement requires
Develop detailed project plans including scope, timelines, resources, and budget estimates aligned to SOW deliverables
Manage scope against the SOW: negotiate discrepancies with clients, drive prioritization decisions, and handle change orders cleanly
Drive project schedule and scope while protecting engagement economics and avoiding budget overruns
Own the internal logistics of running an engagement: budget tracking, forecasting, time tracking inputs, invoicing coordination, and resource alignment with delivery leadership
Maintain PM compliance and reporting responsibilities: engagement health updates, weekly status reports, sprint reviews, and risk and issue management
Properly identify and differentiate risks from issues, and know when to escalate within the engagement and within NextLink
Facilitate backlog creation, ensuring tickets have clear definitions, acceptance criteria, and estimates, and manage delivery flow through Jira reports and team rituals
Build and maintain client trust through reliable delivery and consistent communication; facilitate proactive, sometimes tough, client conversations
Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery and Sales to surface expansion opportunities
Observe project teams and provide timely feedback focused on client value
Contribute to the broader NextLink PM practice through process improvements, templates, and cross-functional initiatives
Required Qualifications
5+ years of professional project management experience, including at least 3 years in a client-facing Project Manager role
2+ years of experience in a consulting or professional services environment
Experience managing software or technology engagements with delivery teams of 5 or more
CSM or equivalent agile certification preferred
Ability to leverage multiple project management methodologies (agile, scrum, hybrid) to drive the best client experience
Experience with budget management and forecasting on client engagements, including invoicing coordination, time tracking, and revenue accuracy
Strong scope management and change-order negotiation skills
Exceptional organizational skills with the ability to run multiple concurrent client engagements
Excellent written and verbal English communication skills, with the ability to build strong client relationships
Ability to interact with clients at both a business and technical level
Comfortable working overlapping hours with US-based teams
Requirements
Familiarity with custom software development, cloud modernization, DevOps, data engineering, or applied AI engagements
Experience with PSA tools
Hands-on experience with Jira, Confluence, or comparable agile delivery tooling
PMP, PMI-ACP, or additional project management certifications
About NextLink Labs
NextLink Labs is a fast growing technology firm focused on helping companies build, scale, and secure their software applications and organizations. We believe that in order for companies, teams, and products to succeed, technology must be utilized effectively and securely. We pride ourselves in helping our clients win in their respective industries.
As a remote-first company with team members spread out all across the country, NextLink Labs continuously works to ensure our work environment is comfortable and collaborative. We also aim to maintain an inclusive work environment where everyone can thrive professionally and live full lives outside of work.
Position Summary
NextLink Labs is hiring a Project Manager to join our growing consulting practice. The ideal candidate brings a strong project management background in software and technology consulting, combined with the empathy, customer-obsession, and organizational rigor that come from years of operating in a professional services environment. You'll own client engagements end-to-end, from kickoff through closeout, keeping them on time, on scope, and on budget while delivering exceptional client experiences and contributing to the growth of NextLink's client relationships.
Nextlinklabs · Mexico