IFRS 9 Analyst
External$58K–$65K/yrFull-timeHybridToday
DocumentationExcelPython
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Responsibilities
- Client Support & Enablement
- Respond to client inquiries through ticketing/email/phone within agreed timelines; gather details, triage, and communicate resolution steps.
- Support onboarding/implementations: data intake checks, mapping validation, user guidance, and basic training materials.
- Operational QA, Testing & Releases
- Execute proofing and QA procedures on model outputs and reporting extracts; document results and investigate variances.
- Support UAT and production releases: test execution, defect reproduction, re-testing, evidence capture, and release note inputs.
- Maintain complete ticket records (reproduction steps, evidence, resolution, approvals where required) and ensure timely closure to support auditability and trend reporting.
- Data Quality & Analytics
- Identify data quality issues (completeness, mapping, rule conformance) and support root-cause analysis with internal technical teams.
- Use Excel for reconciliations and checks; leverage Python and/or R-code (asset) for repeatable diagnostics and automation.
- Documentation & Continuous Improvement
- Update runbooks, operations manuals, and client-facing "how to interpret outputs" guidance.
- Identify recurring issues and propose process improvements to reduce client friction and operational risk.
- What you'll have:
- 2+ years of experience in client support, operations, analytics, financial systems, or risk/financial reporting (financial services preferred).
- Post-secondary education in business, finance, accounting, economics, math/stats, or related field, or equivalent experience.
- Strong Excel skills and comfort working with detailed datasets; experience with ticketing systems and structured troubleshooting.
- Working knowledge of IFRS 9 impairment / ECL concepts is an asset (training can be provided).
- Clear written/verbal communication and strong organization in a deadline- and release-driven environment.
Requirements
- Experience with UAT, change management, ITIL incident/problem management, or service desk tools.
- Exposure to credit risk concepts (PD/LGD/EAD), model monitoring, or regulatory reporting.
- Salary range: $58,000-$65,000
- The salary represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
- #LI-Hybrid
Benefits
Work-life flexibilityHybrid work environmentVariable annual incentive planGenerous annual vacation allotmentTop-notch flexible benefits plan including family building and gender affirmationRetirement Plan, matched contributions at 6%Access to a learning platform and educational assistance supportAccess to a virtual wellness platformCareer development opportunitiesWellness Flex Fund to support personal interest and activitiesDay off to volunteer in your community and other paid time off optionsCorporate discounts*subject to employment agreementJob Summary:Paid time offFlexible schedule
Additional Information
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com .
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