Field Service Engineer - Scanjet i Sjöbo
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About the role
Scanjet Global Service organization consists of 17 Field Service Engineers, across Europe and Asia. While taking part in a global structure and collaboration, this position is stationed in Sjöbo. This position reports directly to Global Service Manager. The job entails frequent travel, mostly internationally. During the onboarding you will learn about our products, receive training and work closely with colleagues. Once you are up and running, the job is done quite independently, and you will be able to demonstrate strong technical expertise and provide customer service. Since you will be working with international customers, it is important to be able to communication with customers (ship's crew, superintendent and yard) in English. Main tasks and responsibilities: Execute marine related services and commissioning (mechanical and electrical) assigned from Scanjet Service coordinators. On-site supervision and performing troubleshooting, warranty issue and testing. Prepare service, commissioning and/or calibration report of the work activities carried out and spare parts used. This includes sending progress reports to Service coordinators/ Service managers as well as customer(s) if required. If required, sail with the vessel. Provide technical support and advice customers on Scanjet products. Carry out on risk assessment for each service and observe safe work practice. At all times comply with regulations at work site (e.g. on-board vessels and at shipyards). Providing equipment training to customers and new service technicians if needed. To be successful in this role we see that you have: Required qualifications A degree or equivalent working experience in Electrical Engineering or the Mechanical field Solid mechanical skills and at the same time seek to develop your skillset on electrical Previous experience of working with safety protocols and quality standards Good knowledge in English, both verbal and written Ability to work independently with minimal supervision Proficiency in MS Office Drivers' license You as a person For this role we are looking for someone who has a service-minded attitude and finds ways to solve challenges by having a problem-solving mindset. You adapt well to change and new situations, thinking on your feet. You are a team player and enjoy collaborating with and supporting colleagues in their daily work. It is important that you are structured with a good ability to organize and prioritize, meet deadlines even when working under time pressure.