Director, P&C Underwriting- (Focus on Process Excellence Underwriting)

About the role

As a Director, P&C Underwriting, you will manage a team of staff insurance professionals in planning, developing, and administration of USAA Group P&C products and programs which support both corporate and P&C operational performance objectives. Ensures products and programs maintain compliance with all legal requirements. May serve as a business process or program owner. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following locations: San Antonio, TX, Phoenix, Colorado Springs, Tampa, FL, Chesapeake, Plano Legacy, and Charlotte Campus. Relocation assistance is not offered.

Responsibilities

• Directs the development, maintenance and optimization of existing processes and systems to comply with legal and company requirements while delivering maximum ROI.
• Ensures adherence to established policies and effective program support.
• Manages identification and implementation of opportunities to improve processes and systems to increase member conductivity, employee experience, risk mitigation, and operational efficiency.
• Directs the oversight of P&C Underwriting supplier programs leveraging available products to improve risk management and operational efficiency.
• Collaborates cross-functionally to identify/implement P&C Underwriting requirements for new products, services, and data.
• Stays abreast of emerging technology and external factors that may present opportunities for P&C Underwriting. Includes evaluating industry solutions for application to products, programs and processes. Develops business cases and business requirements for identified solutions.
• Applies and maintains expert knowledge of the business and manages ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures .
• What you'll have:
• Bachelor's Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process or Risk Management, to include direct experience executing underwriting processes and/or defining underwriting procedures.
• 3 years of direct team

Benefits

Additional Information

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

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