As a Refugee - Case Manager, you will provide flexible, outreach ‑ based support to participants across Cumberland , Parramatta, Blacktown and The Hills regions. Working both in homes and the community, you will help clients develop practical life skills, access services, and navigate the Australian support system.
Responsibilities
Deliver individualised recovery plans to participants with mental health needs.
Provide advocacy, service navigation, referrals and linkages to local services .
Conduct home visits and community outreach.
Work collaboratively with families (where appropriate) , health providers and other agencies.
Maintain high ‑ quality documentation, case notes and reporting.
Promote the CLSR service within the community.
Contribute to continuous improvement and uphold Anglicare's values.
Requirements
Certificate IV in Community Services, Mental Health, BA Social Work , Counseling or similar.
E xperience supporting clients in community services, settlement, or mental health.
Experience working with multicultural or CALD communities.
Understanding of mental illness and recovery ‑ oriented practice.
A valid NSW driver's licence (pool vehicles provided).
Strong communication , empathy and relationship ‑ building skills.
Why Join Anglicare?
Max term role until June 2027
Hybrid flexibility with 1-2 WFH days per week
Supportive, faith ‑ inspired organisation (participation in faith practice not required )
Access to employee wellbeing programs and professional development
The opportunity to make a real impact in the lives of vulnerable community members
Pool car available for work
Why Anglicare?
We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
On top of that, here are just some of the tangible benefits you will enjoy in a career with us:
Competitive salary package and increase your take-home with salary packaging. Generous travel conditions and car km reimbursed
Ongoing professional development and leadership training to advance your career
Exclusive discounts to over 400 retailers
Worklife balance - Part time role
Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family
To register your interest for this role, please click the 'Apply' button. for more information or confidential conversation contact please contact Kate Taylor on kate.taylor@anglicare.com.au to arrange a time to discuss the role further.
Guided by our Christian mission and values, Anglicare is as wonderfully diverse as the customers and communities we support. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples , and people of all ages, genders, abilities and cultural backgrounds.
Application Close Date: June 19, 2026
Benefits
Health insuranceFlexible schedule
Additional Information
Parramatta, Blacktown & The Hills | Contract to June 2027 | Hybrid Work (1-2 WFH Days)
Anglicare is committed to enriching lives, strengthening communities, and supporting people with compassion, integrity and hope. We are currently seeking a dedicated Case Manager to join our Community Living Supports for Refugees (CLSR) program, supporting adults from multicultural backgrounds-particularly those who have lived in Australia less than 10 years, working with people from Iran, Sri Lanka and Afghanistan.
This rewarding role supports participants experiencing mental illness to build independence, confidence, and wellbeing through trauma informed - recovery ‑ oriented, person ‑ centered a pproach.
Anglicare · Anglicare Parramatta Office