Manager, Credit and Collections

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Job Description Job Description This position is a key, leadership role within the finance team, responsible for overseeing all components of the client's credit and collections life cycle. This role is highly hands-on and facilitative; one that requires a combination of detailed analysis, team leadership, and a willingness to play an active, internal and client-facing role in managing the firm's accounts receivable. This role reports to the Senior Director, Credit and Collections and has fiduciary responsibility for the health of the company's receivables. Main Responsibilities: 60% Collections & Accounts Receivable Management Manage the day-to-day operations of the collections team to ensure timely collection of accounts receivable. Serve as the primary escalation point for all complex client inquiries, payment disputes, and negotiations with delinquent accounts. Partner with cross-functional internal groups (Brand, Investment) to educate teams on best practices and resolve client billing issues. Proactively review receivables to identify any unpaid balances that could result in media disruptions. 5% Team Leadership & Development (future) Lead, mentor, and develop credit and collections staff, fostering a high-performance and collaborative environment. Establish team goals and objectives, monitor performance against key metrics (e.g., DSO, aging), and provide ongoing coaching. Delegate and manage workload across the team to ensure all accounts are properly serviced. 10% Client Credit & Risk Management Own and manage the credit evaluation process for new and existing clients, including financial statement analysis and interpretation of credit reports. Establish and monitor client credit limits, working with Brand teams to provide insight and guidance. Identify, escalate, and propose mitigation strategies for potential credit risk scenarios to protect the firm's assets. 20% Reporting & Reconciliation Prepare and present regular reports on collections activity, A/R aging, bad debt exposure, and cash flow forecasting. Lead month-end closing activities for the collections function, including the reconciliation of the A/R sub-ledger to the general ledger. Provide ad hoc reporting and support for both internal and external audits. 5% Process Improvement Continuously identify areas of improvement and efficiency within the order-to-cash cycle and implement enhanced collection strategies and policies. Supervisory Responsibilities: This role does not have any supervisory responsibilities currently. There is the opportunity for supervisory responsibilities in the future. Knowledge and Skills Required: Strong analytical and project management skills. Advanced Excel skills (including V-lookups, pivot tables, and other advanced functions). The ability to speak to complex financial concepts with both financial and non-financial stakeholders. Deep knowledge of commercial credit, collections, and the full order-to-cash cycle. Understanding of accounting principles. Previous knowledge of a standard media billing process and the media industry is required. Key Competencies: You are: An effective communicator with strong verbal and written skills, capable of negotiation and de-escalation. A naturally curious problem solver with the ability to develop creative and effective solutions to complex issues. Detail-oriented with exceptional organizational skills. An effective time manager, comfortable working with multiple timelines and deliverables under pressure. A proven leader and helpful team player with business maturity in a professional setting. Someone who takes pride in ownership of work and demonstrates accountability for your team's results. Able to thrive in an agile, fast-paced environment and seek out feedback proactively. Results and solutions-oriented, consistently motivated, proactive, and resourceful. A supporter of and advocate for diversity, equity, and inclusion. Preferred Skills & Experience: 5-7+ years of commercial credit and collections experience, preferably in the media/advertising industry. 2-3+ years of prior supervisory or management experience required. Proficiency with Word, PowerPoint, SharePoint. Knowledge of SBMS/MediaOcean OX is a plus. Professional certification (e.g., CCE, CICP, CBA) is a plus. NetSuite experience preferred BS/BA degree in Accounting, Finance, or a related field. #LI-LW1 #HM #LI-HYBRID Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Salary Range $95,000.00 - $120,000.00 A successful applicant's actual base salary may vary based on factors such as individual's skill sets, experience, training, education, licensure/certifications, an