Customer Service Representative (Part-Time)

Benefits

Additional Information

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team. The position requires the person to: Communicate and work with customers and associates at all levels Learn how to and then: assist with reviewing and answering basic inquiries from customers make computer inquiries and entries relating to customer accounts communicate with customers and others as needed to research problems and find solutions collect pertinent information from customers to handle inquiries in a timely and accurate manner. Prioritize and organize work to ensure it is completed in a timely manner Document customer requests and Learn how to and then assist agents with basic tasks Work with confidential and/or sensitive information, data, and matters in accordance with Company standards Maintain punctual attendance according to an assigned work schedule at a Company approved work location Assist with other duties as assigned within the department or elsewhere upon request Desired Skills & Experience High school diploma or its equivalent is required Direct insurance agency/company experience is a plus Must type a minimum of 40 words per minute with 85% accuracy Flexibility for occasional and/or seasonal overtime Excellent oral and written communication skills Ability to handle multiple assignments

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