Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
Select and order the correct parts, returning any unused items to minimize waste.
Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
Customer and Team Support
Build and maintain positive relationships with customers by providing professional, responsive support.
Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
Tools and Equipment
Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
Maintain high standards of site cleanliness and presentation.
Supervision and Training
Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
Health, Safety, and Environment
Adhere to all health, safety, and environmental standards and regulations at all times.
Requirements
Technical Skills and Knowledge
Strong engineering expertise with a solid understanding of gas engines and related systems.
Electrical and mechanical engineering knowledge.
Gas Safe registered.
Proficient IT skills to document work and support reporting requirements.
Coaching and mentoring abilities.
Personal Attributes
We're looking for someone who is:
Trustworthy, professional, and reliable.
Flexible and adaptable to changing demands.
Customer-focused with strong relationship-building skills.
Organized and able to manage workload effectively.
Proactive, taking initiative to ensure tasks are completed efficiently.
Resilient under pressure and committed to quality and improvement.
Qualifications and Experience
Essential:
A minimum of 5 years' service engineering experience.
Benefits
Competitive compensation and benefitsWork-life flexibilityRecognition and rewardsDevelopment and career opportunitiesA safe and inclusive workplaceWhy You Will Love this JobJob Title: Field Service Engineer - SouthReports To: Area Service ManagerFunction: ServiceLocation: South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel as requiredAre you a skilled engineer looking for an opportunity to showcase your expertise?Join Clarke Energy as a Field Service Engineer, where you'll ensure the reliability and performance of our gas engines and related plant equipment.Job PurposeTo maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.Health insuranceVision insuranceFlexible scheduleEquity / stock options
Additional Information
Why Work at Clarke
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!