Quality Resident Engineer
External
Tramgroup · Plano, TXPrepare for this interview
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Requirements
- 3 + year work experience in the field quality
- Excellent communication skills: technical, verbal, and written
- Ability to train quickly with new products/commodities
- Excellent analytical and logical problem solving skills
- Basic knowledge of manufacturing technologies & systems
- Basic knowledge of production equipment & machinery
- Knowledge of quality test protocols, materials, and procedures
- Demonstrated use of engineering statistics, must be able to read specs & drawings
Additional Information
Develops relationships with Toyota Engineers and Management & monitors the status of warranty issues in order to prevent critical issues/recalls. Reports to TRAM Quality and Tokai Rika Japan Quality on Warranty claims, recovery, and distribution of warranty parts for investigation. Takes the lead role in analyzing, solving and reporting Toyota-related warranty issues in North America at Toyota Motor Sales with quality engineers from Toyota Motor Company, its North American subsidiaries, and the Tokai Rika Group companies. Functions as the information source for the customer when warranty issues occur, performing investigations, providing resolutions, and documenting all issues. This position acts as the sole interface to the customer for the Tokai Rika Group.
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