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Forward Deployed Engineer

External
Monk logoMonk · New York City
Full-timeOn-site4d ago
Accounts ReceivableExcelTypeScript
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Responsibilities

  • Lead technical discovery with customers across billing, payments, collections, and revenue operations, internal data systems
  • Own go-live with the customer and Monk team; debug production issues, make tradeoffs, and keep momentum through ambiguous requirements
  • Build what you need to unblock yourself and the customer
  • Be the connective tissue between Sales, Ops, and Engineering through go-live. You keep deals from stalling
  • Represent the voice of the customer to our engineering team. Turn patterns you see on the ground into product roadmap input
  • Take ownership of the onboarding product itself, not just individual engagements. Make implementations faster and more reliable at scale
  • You might excel if you
  • Are an engineer who builds for customers
  • Advanced in at least one modern programming language (we use primarily Typescript)
  • Are an owner. You do not wait to be unblocked. You unblock others
  • Are curious about finance and how companies manage billing and revenue. You want to quickly become the expert in the room
  • Have worked at an early-stage startup or in a role where you operated well beyond your JD
  • Excited to build in person in Flatiron, NYC

Benefits

Competitive salary, meaningful equity, full health/dentalFreedom and trust. You will own the full customer relationship and have real authority over how implementations get doneWe are all in. Expect motivated teammates who ship fast and hold a high barExperienced founders with real traction and happy customersYou will be the person customers remember as the one who made it workBuild in person in Flatiron, NYC. It is more funWe hire for intensity, craft, and attitude. Everything else can be learned.Health insuranceDental insuranceEquity / stock options

Additional Information

Forward Deployed Engineer Monk is an AI-native accounts receivable platform for B2B companies. We automate billing, collections, and payments so finance teams can turn outstanding invoices into cash, faster. We believe the AR stack is broken and the finance function deserves much better. We are bringing AI, speed, and real craftsmanship to a space that has been ignored for too long. We are looking for a customer-obsessed engineer to be the technical face of our platform. Someone who can go deep on a customer's billing infrastructure, propose the right solution, and own go-live. We do not care about your education, age, or past titles. All that matters is whether you can earn trust with customers and ship what they need.

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