You will have the opportunity to be part of a very special team for Live Nation's newest Canadian venue, HISTORY Ottawa. A state-of-the-art venue with a capacity of up to 2000 host ing over 180 concerts and private events annually. If you are ready to be a part of Ottawa's most memorable and historic shows, this role might be for you!
Responsibilities
Conduct in-person ticket sales using the Ticketmaster computer system
Balance and account for credit card receipts from sales transactions
Describe venue layouts and seating locations for our customers
Organize and distribute "will-call" tickets as needed
Maintain exemplary customer service in accordance with Live Nation standards and policies, exercising professionalism and applying problem solving skills when satisfying customer concerns
Foster and maintain a positive and team-oriented approach towards colleagues and the company
Other duties as assigned
Requirements
Superior customer service skills and asset, but not required .
Experience with Ticketmaster systems a strong asset, but not necessary as training will be provided
Excellent communication skills (verbal and written)
Understanding of basic computer skills and experience with MS Office (Word, Excel and Outlook)
General office and/or cash handling experience, preferred but not required
Organized, detail oriented and able to manage a diverse and ever-changing environment
Highly motivated, proactive self-starter who is able to work under pressure
A passion for live events and desire to ensure every customer experience is exceptional!
Must be able to work evenings, weekends and holidays as required
We thank all applicants for their interest, however, only those chosen for an interview will be contacted.
The expected compensation for this position in Ontario is: $20 per hour.
Employment Equity
Hiring Practices
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Benefits
Equity / stock options
Additional Information
Job Summary:
Who are we?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
Who are you?
Passionate and motivated . Driven, with an entrepreneurial spirit . Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !
Live Nation · Ottawa, Canada