Manages, monitors and maintains the SOAR infrastructure and its supporting processes
Collaborate closely with the team on development of process, requirements gathering and planning, testing, implementation, and maintenance
Knowledge of Business Process Model and Notation (BPMN)
Support initiatives to proactively identify security automation and machine learning opportunities.
Measures the efficiencies gained from the deployed automation
Collaborate with the detection engineering/content development team to build end to end solutions to enrich data and use cases, to detect complex attacks.
Provide quality checks on automations, to reduce errors and enforce continuous improvement.
Recommends new and unconventional solutions to resolve technical problems based on business goals and data analysis
Develops customized reports and presentations, and provides technical knowledge transfer and analysis to clients on performance status, trends, and metrics
Recommend process enhancements and drives efficiency by leveraging automation, along with machine and deep learning.
Performs ongoing analysis and system testing of new system releases, upgrades, and/or patches to supported technologies. Makes system upgrade recommendations
Applies Trusted Advisor techniques to build up client trust and influence loyalty
Provides mentorship and serves as an escalation point for complex technical related issues related to security automation and orchestration platform
Develops best practices, strategies, methodologies, documentation and templates suitable for use by other Consultants and Analysts
Attends training sessions or shadowing activities, and obtains industry related certifications as determined by the Manager
Role Model for Positive Behaviours
Solutions presented to improve the business
What You Need to Succeed:
Requirements
Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, Statistics, Data Science, or a Technology related field
Proven expertise in programming languages such as Python, Bash and or PowerShell
Proven expertise supporting Security Orchestration and Automation (SOAR) platforms/infrastructure
Knowledge of machine learning frameworks and MLOPS solutions.
Proven experience working with REST and other third-party API integrations.
Knowledge of software development best practices, including coding standards, code reviews, and testing methodologies.
Strong understanding of IT security concepts and practices, with demonstrative experience in automating Information Security practices and workflows
Experienced in utilizing GitHub for version control, collaboration, and code repository management.
Familiarity with continuous integration and continuous deployment (CI/CD) practices to streamline software development and deployment processes.
Experience in utilizing CI/CD tools (such as GitHub Actions) to automate build, test, and deployment processes, ensuring smooth and efficient software delivery.
Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation) to automate infrastructure provisioning and ensure consistent environments throughout the development lifecycle.
Strong verbal communications skills and concise written communication skills.
Strong organizational and multi-tasking and time management skills.
Prefers to work in agile team environment
4+ years Information Technology experience, to include 3+ years of Cyber Security Experience
3+ years of experience developing with Python, PowerShell and/or Bash.
Strong understanding of security tools, (Firewalls, SIEM, EDR, XDR, etc.) and SOAR platforms
Experience presenting ideas and solutions to clients and adapting presentation style to fit particular client situations
Demonstrated ability to communicate in clear, concise and crisp messages to a variety of audiences that instigate appropriate actions
Proven abilit
Benefits
Health insuranceVision insurance
Additional Information
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Forsythe Technology is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.
The Consultant Automation Engineering primarily supports the SOC and its various functions, including the Security Orchestration & Automation (SOAR) platform and playbooks development and maintenance. Performs ongoing client support for highly complex technical performance issues and ensures adherence to service level agreements and customer service excellence. Recommends process enhancements and drives efficiency through continuous leverage of automation.
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