Reliability & Performance Tracking: Establish and own key performance indicators (KPIs) for the fleet, including Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), and Cost of Goods Sold (COGS) reduction via design and sustaining improvements.
Standardization & QMS: Develop and enforce operational objectives, policies, and Root Cause Analysis (RCA) procedures. Ensure compliance with Quality Management Systems (QMS) and high industry standards (e.g., ISO 9001 or equivalent).
Operational & Financial Management: Own and manage the multi-disciplinary hardware departmental budget and resource allocation. Drive the selection and implementation of engineering and data tools (e.g., Foundry for PM&A, PLM/ERP) to establish a data-driven culture and systemic defect resolution.
Requirements
Bachelor's Degree in Mechanical Engineering, Robotics, Electrical Engineering, or a related technical field.
10+ years of engineering experience in high-complexity, multidisciplinary hardware environments (Robotics, Aerospace, Automotive, or Industrial Automation).
5+ years of direct people management experience, including managing 'managers' and demonstrated success leading combined Electrical and Mechanical Engineering organizations.
Deep expertise in the full hardware lifecycle, including New Product Introduction (NPI), Engineering Change Management (ECM), and configuration control. Demonstrated experience implementing Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA).
Exceptional ability to translate complex field telemetry, technical failures, and NPD progress into actionable executive summaries for non-technical stakeholders.
Proven track record of navigating ambiguity and building structural rigor in fast-paced, high-growth startup environments.
PREFERRED SKILLS AND EXPERIENCE
Certifications: Lean Six Sigma (Green/Black Belt) or CRE (Certified Reliability Engineer) credentials.
Tooling: Mastery of PLM software (e.g., Duro, Arena, Propel, Windchill) specifically for managing the ECO/ECR lifecycle and Bill of Materials (BOM) revisions.
Systems Thinking: Experience with "Digital Twin" concepts or using cloud-based data (GCP/AWS or Palantir Foundry) to perform Predictive Maintenance and OEE analysis.
Sustainable Engineering: A passion for ICON's mission, including an interest in sustainable construction practices and reducing the environmenta
Benefits
Vision insurance
Additional Information
ICON is seeking a Director, Hardware Engineering to lead the end-to-end hardware lifecycle for our advanced 3D printing robotics and manufacturing systems, encompassing both New Product Development (NPD) and Sustaining Engineering. This leader will own the architectural integrity and execution across all Mechanical Engineering and Electrical Engineering programs, from initial concept and Design for Excellence (DfX) through to rigorous validation, reliable field deployment, and continuous lifecycle enhancement. As a Director, you are accountable for managing departmental strategy, budget, resource allocation, and institutionalizing high-bar engineering standards that ensure our technology is reliable, manufacturable, and cost-effective.
This role is based at ICON's Austin, TX office and reports to the VP of Technology and Products.
Iconcareers · Austin, TX