Highway Patrol Telecommunicator in Training (Bladen County)

About the role

The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public. Description of Work Join the North Carolina State Highway Patrol as a Telecommunicator-where every call you take supports troopers, protects communities, and helps save lives across our state. You do not need a badge to make a difference-your voice can be the first line of response. This position performs fast-paced, high-responsibility work coordinating emergency and non-emergency response efforts. Telecommunicators serve as the critical link between the public and first responders by receiving, prioritizing, and accurately relaying information to ensure timely and effective response to incidents impacting public and officer safety. Knowledge Skills and Abilities/Management Preferences Learn More About the Role: Curious about what it is like to serve as a Highway Patrol Telecommunicator? This role plays a critical part in protecting the public and supporting law enforcement operations across North Carolina. Watch the video below for a realistic preview of the position: SHP Telecommunicators Video *** This is a continuous posting used to fill Telecommunicator positions within Troop B, which serves Bladen County and surrounding areas, with the Communications Center located i n Clarkton, NC. Applications will be reviewed on an ongoing basis and used to support both current and anticipated vacancies. Because this is an ongoing recruitment effort, not all applicants will be contacted immediately. Candidates selected for further consideration will be contacted as positions become available based on operational needs. Salary Range: $33,902 - $59,327 (full range for this classification) Salary Grade: NC05 Starting Salary and Training Progression: This position follows a structured training and progression plan. Selected candidates will be hired as a Highway Patrol Telecommunicator Trainee at a starting salary of $40,343 , regardless of education or experience level. Candidates with recent prior experience as a North Carolina State Highway Patrol Telecommunicator within the last three (3) years may be considered for a higher starting rate, based on that experience. As part of the training program, employees must successfully complete a 640-hour Basic Telecommunicator Training Program , required certification courses, and obtain North Carolina Sheriff's Education and Training Standards Commission certification . Following successful completion of training and one year of on-the-job experience , along with a performance rating of "Meets Expectations" or higher, employees may progress to Highway Patrol Telecommunicator with a salary of $42,615 , based on funding availability. Click here to learn about employee perks and benefits Click here to see the Total Compensation Calculator This position is located at: 3467 Hwy US 701 S Clarkton, NC 28433 To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Management Prefers: These skills are not required but may be used to identify candidates for interview. Working knowledge of Federal Communications Commission (FCC) and Division of Criminal Information (DCI) rules and regulations related to radio communications Ability to make sound decisions in high-pressure, time-sensitive, and critical situations Experience using communication equipment in an emergency response environment (law enforcement, fire, EMS, military, or similar setting) Experience receiving, prioritizing, processing, and transmitting large volumes of critical information in a fast-paced environment Experience using mapping systems or geographic navigation tools (e.g., reading maps or using mapping software such as Google or Bing) Key Responsibilities including but not limited to: Assess and coordinate emergency and non-emergency response activities by evaluating reported situations, determining necessary response actions, and deploying appropriate resources Support critical operations involving officer safety, SHP Aviation Mission emergencies, severe weather events, rescue operations, transportation of nuclear fuel, fixed nuc