Vehicle Lien & Title Specialist

Responsibilities

• Own the Process
• Manage the end-to-end lien process - from filing and perfection through release and follow-up
• Ensure all liens are handled in accordance with policies and regulatory requirements
• Process New York State titles and navigate out-of-state filings with confidence
• Serve as the subject matter expert for lien filing processes and requirements
• Keep documentation, procedures, and training materials up to date
• Process UCC filings and lien releases within required timelines
• Manage requests and resolve issues within established service levels
• Handle updates such as address changes and corrections
• Support Our Members & Teams
• Create and review daily, weekly, and monthly reports
• Spot trends, identify gaps, and recommend improvements
• Communicate with members to obtain missing information
• Follow up on outstanding title requirements (including high-balance accounts)
• Partner with internal teams like Loss Mitigation to support repossession and title needs
• What You Bring
• High school diploma or equivalent, plus 1+ year of financial services experience (lending experience a plus)
• Strong attention to detail and ability to manage multiple priorities
• Advanced proficiency with Microsoft Excel and Word
• Solid communication, organization, and follow-up skills
• Ability to work independently and take initiative
• What Sets You Apart
• You enjoy digging into details and getting things right the first time
• You take ownership and proactively solve problems
• You're comfortable navigating regulations and changing requirements
• You like improving processes and making things more efficient
• Starting Compensation: $20.68-$24.82/hr. annually, plus a competitive benefits package.
• Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Additional Information

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! At Broadview Federal Credit Union, we believe banking should feel personal, supportive, and rooted in trust. Behind every auto loan is a critical step that ensures everything is done right - that's where you come in. As a Titles & Liens Specialist , you'll play a key role in protecting the credit union and our members by ensuring liens are processed accurately, efficiently, and in compliance with all requirements. You'll be the go-to expert who keeps things on track, solves problems, and improves processes along the way.

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