Principal Product Manager, Agentic Commerce

About the role

Instacart's Agentic Commerce team is building innovative new AI Solutions such as Cart Assistant - an enterprise-grade, consumer shopping agent purpose-built for grocery. Cart Assistant will provide hyper-personalized conversational commerce experiences, helping millions of people discover products, plan what to eat, and shop in easier and more engaging ways than ever before. We're looking for a Principal Product Manager to help bring Cart Assistant to life and make it a product that both consumers and retailers love. This is a fast paced, 0->1, highly visible product role working at the intersection of generative AI, consumer experience, and retailer-facing B2B e-commerce products. In this role, you will immerse yourself in and deeply understand both consumer and retailer needs, as well as the latest and greatest available agentic technologies. You will partner closely with engineering, machine learning, data science, design and research teams to translate these needs and capabilities into a winning product strategy and a prioritized roadmap. You'll lead execution, experimentation, and product delivery, working closely with retail partners and senior leadership. Set and own the roadmap, translating consumer and retailer needs into a clear vision, milestones, and launch plans Lead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutions Drive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap. Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learnings Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and conviction Work with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners About You