We are building the largest and most advanced EV Fleet charging network in the world!
Requirements
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
2+ years of supply chain experience
Bachelor's degree
Experience defining program requirements and using data and metrics to determine improvements
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Additional Information
Global Fleet & Products Electrification & Infrastructure (GFP E&I) is looking for a Program Manager to help build the equipment supply chain solutions that will scale the infrastructure supporting our electric delivery vehicle fleet. Our project has a bold long-term vision to drive de-carbonization in transportation by growing electrical infrastructure across North America.
This role sits at the intersection of supply chain program management, supplier relationship management, and new product introduction (NPI). You will own end-to-end supplier engagement - from day-to-day performance management to strategic relationship development - while also supporting a unique scope that includes the resale of electrical hardware to internal and external customers. As we transition from an office-shelf hardware program to a full MPI (Managed Product Introduction) model, you will navigate complex NPI launch challenges, hold external suppliers accountable to contractual commitments, and partner with technical teams to deliver at scale.
The ideal candidate brings a strong understanding of HW supply chain processes, vendor/supplier management, and external stakeholder engagement. You should be comfortable operating in manufacturing environments, engaging with executives, and leveraging AI tools to accelerate decision-making and drive process improvement. This is a high-growth opportunity - you'll help define new product capabilities, shape supplier strategies, and grow as a leader alongside a team that is rapidly evolving its functions and scope.
A day in the life
No two days look exactly the same, but here's what a typical day might include:
Supplier Performance Management - Engage directly with supplier account managers and plant/manufacturing teams to monitor and maintain performance across contractually agreed-upon KPIs. You'll track delivery, quality, and responsiveness metrics and drive accountability when performance gaps arise.
Process Improvement - Identify and champion continuous improvement opportunities - both internally within Amazon's supply chain workflows and externally with supplier partners. You'll use data and AI-powered tools to surface insights, streamline reporting, and accelerate root-cause analysis.
NPI & Launch Readiness - Support the transition from office-shelf hardware procurement to a managed product introduction (MPI) model. This means working through complex NPI launch challenges - qualification milestones, supplier readiness reviews, and cross-functional coordination - with confidence and rigor.
Electrical Hardware Resale - Manage a unique scope that includes reselling electrical hardware. You'll coordinate across procurement, logistics, and commercial teams to ensure seamless fulfillment and customer satisfaction.
Executive & External Engagement - Prepare for and participate in regular business reviews with supplier executives and internal senior leadership. You'll be expected to communicate program status, escalate risks, and present strategic recommendations clearly and concisely.
AI-Enabled Acceleration - Leverage AI and automation tools as a core part of your workflow - whether it's building dashboards, analyzing supplier data, drafting communications, or identifying trends that would otherwise take days to uncover.
Adaptability & Growth - As our team evolves and takes on new functions, you'll be expected to lean into ambiguity, pick up emerging workstreams, and help shape the playbook for how we operate. Comfort with change isn't just nice to have - it's essential.
Amazon.com · San Francisco, CA