Application Support Engineer - Blockchain Security & AI Automation
External
Crypto · Berlin, GermanyPrepare for this interview
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Requirements
- "Support Nature" mentality with an innate drive to investigate the deep root cause of issues and a perfectionist's streak regarding system stability.
- Past job experiences in supporting applications.
- Hands-on experience in using AI/LLMs to automate workflows, or infrastructure monitoring.
- Strong communication to bridge between end-users and the engineering team such as ability to distill complex application/blockchain/DApps issues into clear, empathetic updates for users, while simultaneously delivering root-cause data to engineers to expedite fixes.
- Degree in Computer Science or Engineering or Information Technology or similar discipline.
- Knowledge in programming languages such as Rust or Python or Node.js or Golang.
- Nice to Have:
- Blockchain/Web3 technical depth with hands-on experience writing/deploying DApps in Solana or EVM. Practical experience with staking across blockchains.
Benefits
Additional Information
At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy. Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid cognition, and dynamic learning. The challenges in the world of crypto are ever-evolving, and as such, our team prides itself on quick adaptability and robust teamwork, ensuring that we stay ahead of potential threats and always safeguard our user base. #LI-CY2 #LI-Remote Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us?
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