Clinical Research Technician I (CPT or MA)

About the role

The Clinical Research Technician I will work with Clinic Operations teams to execute clinical trial activities. Responsibilities of the Clinical Research Technician I include execution of What You'll Do Here/clinical activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s. What You'll Do Here Ensure the confidentiality of clinical trial participants and sponsors is respected. Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events. Report procedural deviations to appropriate supervisory team members. Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.) Maintain and advocate a high level of customer service, quality and safety within the department. Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration. Conduct all clinical trial activities and participant interaction with a high standard of customer service. Report significant participant misbehavior to Study/Clinical Operations management teams. Provide feedback, where necessary, to appropriate team members of study progress. Proactively communicate issues and/or problem resolutions to departmental supervisors and managers. Complete and/or maintain training as required per jobs needs What You'll Need to Succeed CPT or MA certificate plus a BLS certificate required. High School Diploma or GED required; college degree and related work experience preferred. Good communication, customer service focus, and ability to work in a fast-paced environment.