Field Service Project Manager

About the role

At IEM, we're not just building innovative electrical distribution systems, we're shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what's possible. Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets. PURPOSE OF POSITION: The purpose of the Field Service Project Manager is to support the planning, coordination, execution, and tracking of Field Services projects to ensure projects are completed on time, within budget, and in alignment with quality and customer expectations. This role works closely with Project Controls leadership, Field Services leadership, internal departments, customers, vendors, and field teams to coordinate resources, monitor project progress, support project documentation, communicate project status, and assist with resolving project-related risks or issues. SUPERVISORY RESPONSIBILITIES: This position has no direct supervisory responsibilities. ESSENTIAL FUNCTIONS: Assist in the development of project plans, schedules, timelines, budgets, and related project documentation. Coordinate resources, equipment, project information, and internal support needed to execute Field Services projects. Monitor project progress, milestones, deliverables, and overall project performance. Prepare project reports and proactively communicate project updates, risks, delays, and status information to stakeholders. Identify, escalate, and assist in resolving issues or risks that may impact project delivery, schedule, budget, quality, or customer expectations. Support adherence to project scope, objectives, customer requirements, and internal processes. Collaborate with internal departments, field teams, customers, and vendors to support successful project execution. Support Senior Project Managers, Project Controls Managers, and Field Services leadership with day-to-day project management tasks. Assist with project documentation, including tracking, reporting, customer-facing updates, and internal project records. Support customer relationship management by maintaining professional communication and assisting with issue resolution as needed. Assist with budget tracking, change order support, project profitability tracking, and financial reporting as assigned. Maintain awareness of project timelines, deliverables, open action items, and required follow-up. Perform other duties as assigned by management. COMPETENCIES: Project Planning and Scheduling: Ability to assist with the development, tracking, and coordination of project plans, schedules, timelines, milestones, and deliverables to support successful project execution. Project Coordination: Ability to coordinate resources, equipment, documentation, communication, and project information across internal teams, field teams, customers, and vendors. Budgeting and Financial Management: Understands basic project budget tracking, cost awareness, change order support, project profitability, and financial reporting responsibilities. Risk Management and Problem-Solving: Ability to identify project risks, delays, gaps, or issues and assist with escalation, resolution, and mitigation to keep projects moving forward. Customer Relationship Management: Communicates professionally with customers and internal stakeholders while supporting issue resolution, project updates, and customer expectations. Communication: Communicates project status, risks, action items, timelines, and updates clearly and professionally to internal and external stakeholders. Collaboration: Works effectively with Project Controls, Field Services leadership, Senior Project Managers, field technicians, customers, vendors, and other internal support departments. Quality Assurance and Control: Supports adherence to project scope, documentation requirements, internal processes, customer requirements, and quality standards. Organization and Time Management: Ability to manage multiple priorities, track open action items, follow up timely, and maintain accurate project records in a fast-paced environment. Attention to Detail: Ensures accuracy, consistency, and completeness in project documentation, reporting, schedules, budgets, and stakeholder communication. Technical Aptitude: Demonstrates proficiency with Microsoft Office Suite and the ability to learn and use project management systems such as Procore, Smartsheet, Monday.com, Salesforce, or similar tools. Continuous Improvement: Identifies opportunities to improve project tracking, communication, documentation, workflow consistency, and overall project execution. EDUCATION AND EXPERIENCE: Bachelor's degree in Business Administration, Management, Engineering, Project Management, Construction Management, or a related field preferred. Minimum of 3 years of experience in proje

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