Claims Adjuster I, Casualty

About the role

We're looking for a Claims Adjuster I, Casualty , to join our growing team! As an Claims Adjuster I, Casualty handling claims for our Casualty team, you will be responsible for investigating and settling insurance claims to ensure a prompt and fair settlement. You will provide quality service and ensure prompt and equitable settlement of claims in line with corporate policies and standards. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture. These opportunities can be based in any of the following Ontario Intact offices: Toronto (700 University Ave)/Mississauga/Ajax/Richmond Hill, London or Ottawa. What you'll do here: Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable. Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements. Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim. Collect reports and statements to determine liability and coverage. Ensure all cases are clearly documented and meet any or all legislative requirements. What you bring to the table: University degree or any combination of training and experience deemed relevant for the role Prior insurance or legal experience/education preferred Can communicate and negotiate effectively. Excellent customer service skills. Strong analytical and decision-making skills. Excellent time management skills. Bilingualism (English/French) is considered an asset Posting expires June 5, 2026 11:59 PM EST This role is eligible for employee referral bonus. #myReferrals1000 #LI-Hybrid #LI-MS1 Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process