Systems Transitions Specialist Tier 2

Benefits

Additional Information

Welcome! Interested in becoming a Ranger? Read more. At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate. Our Team Members play a pivotal role in the success of the company's performance, and we look forward to witnessing your successful journey as a Ranger! Culture: Companies with a strong culture and a higher purpose perform better in the long run. Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation. What's in for you? Our leaders care about the well-being of all Rangers and recognize the importance of work-life balance. That's why we offer competitive paid time off and benefits. PTO/Benefits: - Two + Weeks of PTO - Paid Holidays - Medical, dental and vision insurance - 401(k) Enrollment Opportunity - Employer Paid Basic Life and Short-Term Disability - Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months) - Potential opportunity for savings in rent (property and ownership specific) - Cell Phone Allowance - And more! Job Description What does this role entail? The Systems Transitions Specialist Tier 2 is responsible for the successful implementation and integration of property management software solutions for new and existing clients. This role works closely with the Systems Engineer to understand client business needs, workflows, and documents their processes. Essential Roles and Responsibilities: C reate tailored implementation strategies that seamlessly align with our software's full range of capabilities, ensuring optimal integration and performance. Oversee and coordinate a portfolio of implementation projects from inception to completion ensuring that all timelines, deliverables, and quality benchmarks are consistently achieved with precision and excellence. Foster continuous and proactive communication with both the software and transition teams, ensuring timely updates, managing expectations, and facilitating a seamless flow of information throughout the project lifecycle. Oversee and facilitate configuration tuning, deployment, testing. Deliver continuous troubleshooting support post-implementation, ensuring smooth adoption and maximizing user satisfaction with the software. Drive continuous improvements in both the software and implementation processes, identifying opportunities for optimization, enhancing functionality, and streamlining workflows to deliver greater value and efficiency. Work Hours and Work Environment: 40 hours in a regular work week. Monday through Friday: 8am - 5pm Exempt employees are expected to adhere to the standard workweek schedule and work any hours necessary to perform the duties of the job. Must be able to perform the essential job functions unaccompanied. Provide timely and effective support ticket assistance as needed, ensuring prompt resolution of issues, tracking Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.