Bachelor's degree or a minimum of 5 years related work experience in Human Resources, HR Operations, or a related field.
Experience coordinating and leading projects.
Experience responding to HR related questions and problems from employees/management.
Experience in one or more of the following areas: database management and spreadsheet software; constructing and producing reports; data input, manipulation, and analysis.
Experience working with MS Office software, including Word, Excel, Access and PowerPoint
Proven experience multi-tasking across BUs and supporting mid/senior HR leadership.
Demonstrates proven leadership integrity, poise, credibility and objectivity in high-pressure and highly sensitive HR endeavors, supporting mid/senior HR Leader.
Advanced understanding of fundamental HR concepts, processes, and services.
Strong organizational skills and attention to detail.
Experience processing and managing HR transactions and employee data within an HRIS (preferably workday), including using data analysis to tell compelling stories.
Demonstrated ability to manage a high volume of concurrent HR operational requests while maintaining attention to detail and meeting deadlines.
Ability to travel.
This description is not designed to be a complete list of all duties and responsibilities required for this job.
Salary Information:
Additional Information
What We Can Achieve Together:
The Sr. HR Generalist (HRG) serves a key HR Operations partner, providing end-to-end support across the employee life cycle and supporting HR management to implement key initiatives for multiple AO Central Functions [CF] Business Units. Reports to Sr HR Director, AO CFs, to provide data, trends analysis and project support on various HR initiatives based on HR priorities and team capacity. Will partner with other HR Generalists to establish/sustain best practices/programs across BUs.
We're Looking for You:
The Sr. HR Generalist administers and maintains HR operational processes across the employee lifecycle, with direct responsibility for executing HR transactions in Workday ensuring accurate employee data and system compliance. They will respond to moderately complex employee and manager inquiries, support employee relations and compliance activities, and partner with cross-functional HR teams to ensure accurate, timely and policy-aligned outcomes. The Sr. HRG may also support recruiting operations, prepare and maintain HR reports and contribute to HR operational projects and process improvements.
RESPONSIBILITIES & SCOPE
Serves as an HR operations subject matter resource, supporting HR management with a broad portfolio of operational HR activities across the employee life cycle, including onboarding, job changes, promotions, compensation-related actions, leaves and offboarding.
Administers and processes Workday transactions and HR operational requests such as data changes, one-time payments, terminations, alternate work location agreements and grade profile updates, ensuring accuracy, timeliness and compliance with internal policies.
Partners with AO Central Functions team to provide support for employee relations, including intake and documentation, while maintaining appropriate confidentiality and records. May support scheduling meetings and tracking project progress.
Supports recruiting and staffing operations by reviewing and updating job descriptions, assisting with job requisitions and partnering with recruiters and hiring managers throughout the hiring process.
Manages HR administration of global mobility and location changes, including personal move requests, home office updates, and coordination with payroll and benefits.
Ensure compliance with HR policies, employment regulations, and internal procedures by supporting audits and maintaining documentation and partnering with benefits and legal teams as required.
Acts as a key point of contact for managers and employees on HR operational questions, interpreting policies, explaining processes, and resolving moderately complex issues through sound judgment and HR knowledge.
Participates in HR operational projects and process improvement initiatives, including automation of reports, and refinement of HR workflows.