Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio
Set standards for client engagement models, value articulation, success metrics, and executive reporting
Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes
Team Leadership & Capability Build
Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team
Define role profiles, capability expectations, and career paths
Coach senior team members to operate as consultants and strategic partners, not delivery executors
Client Advisory & Value Realization
Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations)
Lead executive level conversations focused on operating model optimization and strategic use of Aladdin and eFront
Translate client objectives into clear value hypotheses, delivery roadmaps, and measurable outcomes
End to End Private Markets Scope
Own value delivery across the full Private Markets value chain, including:
Pre- investment and capital formation
Investment execution and portfolio management
Valuation, reporting, and post investment optimization
Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations
Cross ‑ Functional Leadership & Execution
Lead complex, cross ‑ functional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes
Represent the voice of the client in internal prioritization discussions, ensuring feedback is clearly articulated, tracked, and closed through delivery
Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realization
Commercial Accountability & Churn Mitigation
Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope
Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial g rowth
Identify whitespace and growth opportunities grounded in demonstrated value realization
Experience & Profile
Required
Demonstrable experience in financial services, consulting, fintech, or investment operations
Deep expertise in Private Markets and the end to end investment lifecycle
Proven senior client facing experience with executive stakeholders
Demonstrated ability to build teams and scale global propositions
Strong commercial judgment and executive communication skills
Preferred
Experience with Aladdin, eFront , or Private Markets technology platforms
Exposure to enterprise renewals, commercial negotiations, or growth strategies
Professional qualifications (CFA, CAIA, FRM, CIMA) a plus
Experience working with large institutional asset managers, insurers, pensions, o
Additional Information
About this role
BlackRock's Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront ® is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.
Aladdin Client Engagement (ACE) is part of the Aladdin Business focused on maximizing the value of the Aladdin platform through engagement , education and working closely with clients to be their trusted consultant, problem solver, and business partner.
Role Overview
The role of Value Delivery Private Markets is to be a driving force to evolve our organisation and is responsible for defining, building, and scaling BlackRock's Private Markets value delivery proposition across Aladdin and eFront platform and data services.
This role partners with Aladdin 's largest and most complex Whole Portfolio and Private Markets clients and internal partner teams to deliver an optimized end - to - end client experience, driving measurable value realization, strong commercial outcomes, and proactive churn mitigation.
Operating as a senior consulting and advisory leader, the Vice President/ Director shapes how ACE engages Private Markets clients postimplementation - moving from delivery execution to strategic advisory, operating model optimization, and renewal led value realization. The role will also work with global leadership to buildout a global Private Markets Value Delivery team across EMEA, AMRS and APAC.
Blackrock · London, UK