Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen's solution
Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years
Work closely with clients' project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out
Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties
Provide guidance on Adyen's product and advise on the solution that best fits clients' business needs
Deliver client feedback to internal teams to improve our product and services
Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes
Contribute to internal process improvement initiatives to help our business scale
Requirements
5+ years handing complex Projects or a deep understanding of the Payments infrastructure
Language: You have C1 level proficiency in both English and Portuguese . This is a must for this position
Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions
Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision
Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate
Willing to travel, both domestically and internationally where required
Experience working with a global team, across multiple time zones and cultures
Experience in payments or financial technology
Our Diversity, Equity and Inclusion commitments
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What's next?
This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Benefits
Vision insuranceRemote work optionsEquity / stock options
Additional Information
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Project Operations Manager
As a Project Operations Manager, based in São Paulo, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS) and marketplace e-commerce.
As an expert in driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands-on role in which your tasks range from discussing a project's strategic direction on one end to verifying correct configurations on the other.
Adyen · São Paulo, Brazil