Senior Customer Marketing Manager, EMEA

About the role

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Corporate Overview In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we're just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you're helping to: - Build and enhance our proven security platform - Blend innovation and speed in a constantly evolving cloud environment - Analyze new threats and offer deep insight through data-driven intel - Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. Own EMEA customer advocacy, community activation, and customer awards to build credibility, trust, and pipeline across priority markets. This role turns customer proof into scalable programmes across events, campaigns, sales plays, and digital channels, with clear governance and measurable outcomes. Location: India ( working UK hours, approximately 2:00 PM to 10:00 PM IST) Life at Proofpoint as a Senior Customer Marketing Manager, EMEA Customer advocacy engine: Identify and recruit customer champions, manage permissions, and build a steady pipeline of advocacy assets: stories, quotes, videos, speaking abstracts, and reference support. Customer community and activation: Run a virtual customer community that can be activated for sales events, ABM roundtables, and peer engagement to build or accelerate pipeline . Build repeatable customer touchpoints that activate upsell and cross-sell motions through community programmes , roundtables, and sales plays. Peer validation and review programmes : Activate proof and peer validation in-region to support demand and expansion, including Gartner Peer Insights and peer review programmes tied to key campaigns and customer moments. Customer awards programme : Own the Customer Awards programme end to end: brief the microsite, manage nominations, coordinate judging, handle winner communications, and deliver amplification packages to customers and employees. Runs on an April to March cycle each year. Content creation: Create customer testimonials, case studies, quote cards, and video clips from events and award winners. Support development of higher-value white papers, reference-based reports, and campaign proof points, working closely with customers, sales, and product marketing. AI-enabled content workflows: Use AI tools to accelerate research, drafting, repurposing, and performance optimisation while maintaining quality, accuracy, and brand voice. Impact reporting: Track outputs and outcomes including advocacy asset pipeline, community engagement, peer review volumes, award participation, and contribution to meetings and pipeline influence where measurable. What you bring 6 to 8+ years in B2B marketing, customer marketing, advocacy, or integrated programmes in enterprise technology. Proven experience building and managing customer advocacy programmes and communities at scale. Strong content creation and editorial discipline across long-form and short-form formats, including case studies and testimonials. Confident working with enterprise customers and senior stakeholders, with high judgement and strong governance. Experience running awards programmes and managing end-to-end programme logistics . AI fluency for content creation workflows and optimisation . Highly organised operator who can run multiple workstreams without creating complexity. Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best the brightest a