Account Manager, Mass Retail

Benefits

Additional Information

Job Description Job Description Do you feel energize to support LEGO Japan to ensure many more children have their hands on a LEGO® set? With your strategic approach, bring your coordinated sales plan and come out with innovative ways to drive the commercial momentum! No relocation assistance is provided for this role. Core Responsibilities As an Account Manager, you'll lead the relationship and business operations for a key retailer and thereby ensure our strategic business goals & objectives. Your core responsibilities will be: Account Management : Own the management of key strategic customer accounts to effectively implement LEGO Group and LEGO Japan strategies. Strategic Planning : Develop and implement strategic account plans, by working with Channel Lead or Account Lead (Managers and/or Senior Managers) to develop and implement joint business sales plan with the customer including product listing, in-stock, planograms, space management, store execution management with right branding and activation initiatives, to drive business growth. Joint Business Plans : Create and implement exceptional Joint Business Plans (JBP) with customer to support sustainable growth for both LEGO Group and its customers. Drive key account performance to meet commercial results aligned with sales targets. Sales Forecasting: Develop short-term sales forecasts and collaborate with the Demand Planning team. Achieve commercial results against monthly DP sales targets, including POS sales and customer sell-in. Performance Review: Conduct weekly/monthly business performance reviews to identify growth opportunities and implement mitigation strategies. Revenue Management : Collaborate with finance partners to manage revenue from trade investments, enhancing effectiveness and value. Opportunity Development: Actively seek new opportunities to increase business potential and brand presence in retail, including space expansions and LEGO homesite relocations or expansions. Cross-functional Collaboration: Work closely with local marketing, operations, and third-party field merchandising teams to implement account-specific initiatives. Play your part in our team succeeding "Partner Promise" is one of the most important elements within the LEGO Brand Framework. The sales team plays a vital role in building partnership with external customers. By working with key internal functions including Marketing and Operations, this role leads the execution to bring the LEGO brand to life in retail. The ultimate purpose of this role is to deliver financial targets through the best-in-class partnership and collaboration with the customers, unlocking the unique opportunities in each trade channels such as LEGO Stores, eCommerce, Toy Specialists, Hypermarkets and Electronics Discounters. Do you have what it takes? Min 3 years working experience in sales or customer management (retailers or wholesaler), preferably with FMCG or branded consumer product industry, or experience in headquarter role within chain-operated, modern retailers Excellent strategic orientation skills with the ability to take a comprehensive perspective seeing the bigger picture to handle the complexities. Working experience in account management activities based on annual planning cycles and cross functional collaboration rather than daily transactional activities within a single function Proficient in verbal and written communication skills in both Japanese and English. Good communicator with networking skills Agile Curious and passion for learning! Growth mindset #LI-JL3 Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to crea