The position also entails maintaining accurate records of assets, managing asset loans, transfers, and disposals, as well as assisting faculty and Final Year Project supervisors in sourcing and evaluating new equipment/software.
Lab Management and Maintenance:
Oversee end-to-end lab operations to ensure optimal performance, reliability, and readiness of all equipment and facilities
Govern lab utilisation and service requests, ensuring efficient allocation and timely fulfilment of resources
Propose and manage annual budgets for equipment replacement and upgrade
Maintain and monitor the stock of consumables required for daily lab activities.
Establish and enforce policies on lab usage, access control, and safety compliance in alignment with institutional standards
Conduct general maintenance for lab infrastructure, including air-conditioning, lighting, and fittings.
Asset Management and Procurement:
Maintain accurate records of all lab assets and IT equipment.
Manage processes for asset loans, transfers, and disposals.
Partner with faculty and research teams to evaluate, benchmark, and recommend emerging technologies, equipment, and software solutions
Ensure quality assurance, documentation, and compliance for all incoming assets
Technical Support and Infrastructure Management:
Set up and configure lab equipment, servers, workstations, and virtual desktop environments.
Provide email, remote, and onsite technical support to end users.
Ensure all systems and equipment comply with the prevailing NTU IT policies.
Review and manage lab centralised equipment infrastructure design.
Process Improvement & Workflow Optimisation:
Assess and redesign operational workflows to enhance efficiency, accuracy, and overall service delivery effectiveness
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related discipline
Diploma holders with significant relevant experience are welcome to apply.
Proven hands-on experience in software installation, hardware troubleshooting, and server administration in diverse IT environments.
Demonstrates strong proficiency in managing Linux-based systems, including the ability to install and configure Linux distributions, file system management, and troubleshooting basic Linux system issues
Proactive, adaptable, and comfortable working in a dynamic, fast-paced environment.
Stays up to date with the latest developments in IT systems, tools, and technologies.
Strong ability to work independently, while also collaborating effectively as part of a team.
Excellent communication and customer service skills.
Strong organizational and analytical problem-solving skills.
Capable of managing multiple tasks efficiently and meeting tight deadlines.
Service-oriented with the ability to support and engage a diverse user base, including faculty, students, and researchers.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
Benefits
Paid time offRemote work optionsEquity / stock options
Additional Information
Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world's top universities. NTU's College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.
A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU's College of Computing and Data Science is an 'exciting place to learn and grow'. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.
Ntu · Ntu Main Campus, Singapore