Senior Product Manager, edX Commerce

Requirements

• 2U is searching for a Senior Product Manager to own the commerce capabilities roadmap for the edX Marketplace - a role at the direct intersection of product strategy, revenue growth, and platform modernization.
• You will work closely with business, engineering, UX, data, finance, and legal teams to define requirements, sequence delivery, and ensure the commerce experience is seamless, scalable, and optimized for conversion. This is a high-impact, high-visibility role with a direct line to revenue outcomes.
• Responsibilities Include, But Are Not Limited To:
• Own the edX.org commerce capabilities product roadmap, from strategy through execution - including checkout, payment processing, billing, pricing, SKU management, and order management.
• Lead product efforts to support the launch and ongoing maturation of the edX consumer subscription offering, including subscription billing flows, upgrade/downgrade paths, and pricing tier management.
• Define and drive the product requirements to consolidate edX commerce onto a unified backend platform - enabling clean coexistence of subscription and a la carte purchasing models at scale.
• Develop and execute a sequenced roadmap of revenue-driving commerce features, including dynamic pricing, multi-currency and geopricing, financial assistance, promotional capabilities, bundling, abandoned cart recovery, omni-channel purchasing, and in-cart personalization.
• Partner with engineering leadership to manage the transition from the current commerce infrastructure to a modernized commerce backend, ensuring continuity of the learner purchase experience throughout.
• Define engineering backlog, technical requirements, and product features; lead cross-functional teams of engineering, data science, UX, and finance to design and deliver solutions.
• Develop and manage to commerce KPIs and revenue targets - including checkout conversion rate, cart abandonment rate, payment success rate, and revenue per visitor.
• Ensure commerce capabilities meet legal and compliance requirements across applicable markets, including payment regulations, VAT/taxation, and data privacy standards.
• Regularly measure and communicate impact and outcomes; adjust course based on data, experimentation, and market signals.
• Interact directly with learners, business stakeholders, and organizational leaders to understand emerging commerce needs and capture them in product memos, demos, and executive presentations.
• Represent your team with edX and 2U leadership and external stakeholders including payment platform vendors and partners.
• Use your own product - be an edX learner and purchaser, and develop deep empathy for the commerce experience.
• Things That Should Be In Your Background:
• 5-8 years of product management experience, with demonstrated ownership of ecommerce or commerce platform capabilities at a consumer web or marketplace company.
• Experience with promotional mechanics, bundling strategies, and in-cart personalization.
• Experience with A/B testing and experimentation in a commerce context.
• Experience with subscription commerce models - including billing infrastructure, pricing tiers, upgrade/downgrade flows, and subscription lifecycle management.
• Demonstrated track record of driving revenue outcomes through commerce product improvements.
• Experience navigating platform migrations or backend consolidation initiatives - you understand how to manage build decisions during a transition without creating technical debt.
• Strong understanding of payment processin

Benefits

Additional Information

At 2U, we are all in on purpose. We are motivated by our mission - to make learning limitless- and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings - from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.

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