Network Technician II

About the role

Job Title Network Technician II Agency Texas A&M University - Kingsville Department Information Technology Services Proposed Minimum Salary Commensurate Job Location Kingsville, Texas Job Type Staff Job Description About Texas A&M University-Kingsville Texas A&M University-Kingsville (TAMUK), the oldest institution of higher learning in South Texas and a proud member of the Texas A&M University System, stands as the region's premier university. TAMUK offers the widest range of academic programs and degrees in South Texas, provides exceptional learning and residential facilities, conducts impactful research, awards substantial scholarships, and has awarded more than 80,000 degrees in the institution's 100-year history. The university is recognized for its unwavering commitment to student success, meaningful research, and deep community engagement. With a welcoming campus culture and strong regional partnerships, TAMUK offers faculty and staff a unique opportunity to make a lasting difference in the lives of students and the broader South Texas region. Location: The University is located in historic Kingsville, a friendly, safe city of 25,000 that is the home of the legendary King Ranch. Corpus Christi and its beaches are just 40 miles to the northeast, and the border with Mexico is 120 miles to the south at Brownsville or 119 miles to the west at Laredo. For more information, click here . Position Overview The Network Technician II will assist with the day-to-day maintenance and support of the universities IT network. This position will help maintain the ticketing system and help resolve issues in a timely and professional manner. They will assist the network engineers as required on projects or tasks that require additional assistance. Essential Duties and Responsibilities Network Installation & Infrastructure Support Assist in the installation, termination, and routing of unshielded twisted pair (UTP) and fiber optic cabling in academic, administrative, and residential campus facilities. Test, certify, and troubleshoot cabling systems using low-voltage testing tools and fiber light-source equipment to ensure compliance with industry and institutional standards. Support the deployment and upgrade of LAN infrastructure, including switches, patch panels, and wireless access points. Network Installation & Infrastructure Support Configure, monitor, and diagnose LAN equipment, ensuring consistent connectivity and performance across campus networks. Maintain, repair, and replace legacy network infrastructure to support evolving campus technology needs. Respond to service calls and coordinate tasks using the ticketing systems to ensure timely issue resolution. Assist in maintaining reliable network services for classrooms, labs, offices, and residence halls through proactive monitoring and maintenance. Administrative Support Maintain and update network documentation, including installation records, as-built diagrams, and network maps. Track and update inventory of networking equipment, cabling materials, and tools, ensuring accurate records in asset management systems. Assist in maintaining network databases with current configurations, circuit information, and equipment details. Other Duties The above represents the major duties, responsibilities, and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Required Qualifications Education - Associates degree in an applicable field or equivalent combination of education and experience. Experience - One Year Related Experience. Knowledge, Skills, and Abilities Working knowledge of basic office applications. Understanding of basic networking skills Strong adaptability to change. Excellent written and spoken communication. Ability to multitask and work cooperatively with other teams/departments Other Requirements Physical Requirements Ability to move up to 40 lbs with assistance (network equipment). Ability to work both indoors and outdoors, with possible elevated noise levels and heat. Other Requirements and Factors This position is security sensitive This position will require export-control authorization prior to starting employment. This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements This position may require work beyond the normal office hours and/or work on weekends depending on the project or task Why Join the Javelina Nation? Texas A&M University-Kingsville offers a supportive, mission-driven culture focused on excellence in teaching, research, and service. All employees enjoy: A welcoming campus community Opportunities for professional development Competitive benefits through the Texas A&M University System