Build strong relationships with both technical and non-technical teams such as Sales, Integrated Tech Services (ITS), Operations, Product & Purchase Management, and Finance teams to align objectives and priorities to deliver high-quality products
Comfortable speaking, presenting, and demoing capabilities at all levels of an organization up to C-suite
Define and track key performance indicators (KPI's) to measure the success of product initiatives against business objectives
Comfortable with hypothesis-driven feature development
Develop and articulate a clear product roadmap that aligns with company objectives and market trends
Translate roadmap into actionable strategies to drive product growth and innovation
Define and maintain journey maps to understand user journeys by persona
Own and prioritize product backlog, ensuring alignment between stakeholders and technology
Conduct market research and user interviews to identify customer requirements and validate product hypotheses
Lead strategic vision for our CRM UK Implementation for release planning activities, including feature prioritization and coordination with agile teams to plan and execute Program Increments (PIs)
Create and maintain Program Increment artifacts such as feature backlogs, WSJF's, Sprint Plans, and Release Notes
Collaborate with architects, designers, and product owners to develop innovative and scalable solutions that meet customer needs and technical requirements
Qualifications, Skills & Experience
Bachelor's degree or equivalent experience required
3+ years of Product Management, Professional Services or Technology experience
Proven track record of successfully managing products from concept to launch in a fast-paced environment
Strong analytical and problem-solving skills, with the ability to prioritize and execute tasks effectively
Excellent communication and presentation skills, with the ability to influence cross-functional teams and senior stakeholders
Experience with Agile methodologies, including SAFe, Scrum, and Kanban
Experience with Salesforce is required
Other Required Qualifications
Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders
Capable of taking granular level detail and communicating information at a high level
Excellent analytical skills
Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines
Proficient in Microsoft office applications with strong experience in PowerPoint
Demonstrated ability to effectively present data to stakeholders for full scenario understanding
Track re
Benefits
Health insuranceVision insurance
Additional Information
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
About CDW
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.
CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.
Job Summary
The Product Manager - CRM UK role will be responsible for driving the strategic direction of our products, from conception to execution, working closely with cross-functional teams to define product vision, roadmap, and objectives, ensuring alignment with business goals and customer needs for our UK business.
The role will help maintain the integrity of the foundational CRM design that is consistent across the CDW enterprise (CDW US, CDW Canada, and CDW UK) while leading innovation and continuous improvement needed to make the CRM feel "localized" with the specifics needed to support the CDW UK business. The ideal candidate is a strategic thinker with excellent communication skills and a passion for delivering innovative solutions. A successful candidate will need to be comfortable synthesizing a clear, logical, data driven narrative out of confusing, ambiguous and at times conflicting information.
Cdw · London, UK