Costumed Food & Beverage Ambassador

About the role

SEASONAL POSITION Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Join our team to deliver a great story through showmanship as a Halloween-style character at themed beverage service locations. Experience the spine-chilling excitement as Busch Gardens Williamsburg celebrates over 25 years of Howl-O-Scream! APPLY NOW AND SCHEDULE YOUR LIVE AUDITION! Arrival Instructions: All Applicants should come through the Employee Entrance Gate off of Rt. 60 and let the Security Guard know they are here for the Howl-O-Scream Auditions. Applicants will then turn right and park in the employee lot by the Entertainment Administrative office (just past the Training Center). Audition: Once you have arrived, our audition staff will walk you through the paperwork and audition process. Auditions include movement and vocal exercises, but don't worry - no experience necessary! While attending the audition does not guarantee you a role, we will talk through the next steps once your audition concludes. Howl-O-Scream 2026 runs Friday, September 11th - Sunday, November 1st. *If you are a current Busch Gardens Williamsburg OR Water Country USA employee, contact the Entertainment department for more information prior to the audition. What you get to do: As a Costumed Food & Beverage Ambassador , you'll ensure a great interactive experience for our guests distributing delicious and refreshing drinks and food. Wherever you serve, you will: Serve bar drinks following recipe and presentation standards Check IDs to ensure appropriate drinking age Create an interactive, fun, one-of-a-kind guest experience Upsell premium products when appropriate Monitor guest consumption of alcohol, following all company and state guidelines Answer guest questions Operate POS/payment register Keep areas clean and sanitary Assigned shifts and location based on business needs at Busch Gardens Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions) What it takes to succeed: At least 18 years old Commitment to exceptional guest service Must have great showmanship and the ability to portray a themed character while fulfilling food and beverage duties Must attend a live audition. Flexibility in schedule and availability for the duration of the event. Must be able to work long sets (multiple hours) doing repetitive movement and vocalizations. Must be able to wear costume and make up (or mask) for entirety of work shift Ability to learn/use point of sale (cash register) systems Outstanding communication and interpersonal skills Strong organizational and multi-tasking abilities Ability to lift, carry, push and pull up to 50 lbs. Ability to walk and stand extensively Ability to work indoors and outdoors, in a variety of weather conditions Completion of all training, including Alcohol Service Training Flexibility in working varied shifts Previous cash handling experience preferred Food service and/or theme park experience highly desirable Compensation : $15.00 per hour (Tip Eligible) The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.