Supervises a staff of facilities maintenance workers who perform maintenance service tasks in a specific trade.
Develops and implements preventive maintenance and repair programs and procedures for assigned facilities.
Supervises facility maintenance projects and ensures that all projects are completed within approved schedules and budgets. Plans projects and prioritizes, and monitors progress.
Identifies current operational and maintenance needs and formalizes operating plans and shop budgets to increase efficiency of the company's facilities. Sources and negotiates outside contractor services and products to meet and align with facility maintenance objectives.
Responds to emergencies outside of normal working hours.
Remains familiar with and aligns with all applicable federal, state and local laws codes, regulations and ordinances.
Provides performance management, salary planning and administration, training and development, workflow planning and day-to-day administration, hiring and placement and disciplinary actions.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager/Director.
Typical Skills and Experiences:
Education: High school diploma or equivalent required. Associate of Science degree or certificate from technical school or successful completion of Department of Labor approved training program or equivalent. Undergraduate studies strongly preferred.
Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associ
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Portfolio & Operational Scope
Oversee maintenance operations across a portfolio of approximately 5+ properties totaling ~800 units , all within close geographic proximity.
Provide leadership and operational oversight for a team of 5+ direct-report technicians within a broader maintenance organization of 19 team members.
Leadership & Team Management
Direct and support technicians assigned to multiple sites, ensuring consistent service standards, responsiveness, and quality across the portfolio.
Act as the primary escalation point for maintenance technicians, vendors, and contractors .
Provide real-time guidance, problem-solving, and field support, including triaging calls from technicians and external partners.
Operational & Financial Accountability
Manage and oversee maintenance budgets across multiple properties , ensuring cost control and alignment with organizational goals.
Review and approve invoicing, vendor contracts, and third-party service engagements .
Partner with Property Management to align maintenance priorities with occupancy, leasing timelines, and asset preservation strategies.