Business Analyst (Data & BI)

About the role

We're looking for a Business Analyst (Data & BI) to join our IT team at an exciting time of business growth. This role will play a key part in developing reporting, dashboards, and business insights across the organisation, primarily using Qlik Sense and data from our ERP and operational systems. You'll work closely with departments across the business to understand reporting requirements, improve visibility of key information, and help identify opportunities for process and operational improvement. What are the main responsibilities of the job role: Developing and maintaining Qlik Sense dashboards and reporting solutions Working with departments across the business to gather reporting and data requirements Creating meaningful management information and operational reporting Writing and troubleshooting SQL queries Supporting the ongoing improvement of business processes and reporting visibility Analysing data trends and helping identify operational improvement opportunities Supporting users with reporting and data-related queries Maintaining reporting documentation and specifications Working with ERP and operational system data, primarily within IFS Supporting self-service reporting and improving usability of information Working closely with the Head of IT to identify improvements and opportunities Providing occasional ad-hoc IT support where required Taking part in a shared on-call rota for business-critical systems, with appropriate training and support Whether you're already operating in a BI or reporting role, or looking to take the next step in your development, this role offers the opportunity to grow your skills and make a genuine impact. We don't expect candidates to meet every requirement listed above but if you have strong technical and analytical foundations, a proactive mindset, and a willingness to learn and grow, we'd still love to hear from you. What are the key ingredients needed for the role: Experience with BI or reporting tools (Qlik Sense preferred) Strong SQL and data analysis skills Experience working with ERP or operational business systems (preferably IFS) Ability to gather requirements and work with stakeholders across the business A structured approach to analysis and problem-solving Comfortable working with both technical and non-technical users Understanding of operational business processes and reporting requirements General IT awareness and troubleshooting ability Experience within manufacturing, FMCG, or operational environments would be beneficial What will help you suceed: You enjoy solving problems and working with data You're naturally curious and like understanding how systems and processes work You can communicate clearly with both technical and non-technical users You take ownership and see things through You're proactive and look for ways to improve reporting and processes You're comfortable managing your own workload and priorities You enjoy working collaboratively across departments You're keen to continue developing your technical and analytical skills We're on an exciting mission here at Whitworths - to help boost the nutrient intake of the nation, improving general health of families using the goodness found in our delicious products. We're the only brand that gives a credibly nutritious boost to breakfast, lunch, dinner, snacks, baking and beyond. There are obviously many other reasons to come and work with us, but the biggest reason is so that you have a job you love and a company you are proud to say you work for. You will receive a competitive salary, 33 days holiday, a workplace pension, and in addition, you'll also have access to a number of family friendly, health and lifestyle benefits. Culturally, we believe strongly in investing in our people, developing them in role and developing their careers within Whitworths. Don't just take our word for it, our people say the same, as demonstrated by our recent accreditation from Investors In People.