Dir Vendor Mgmt

About the role

At Ensemble Health Partners, our culture is grounded in a shared commitment to our O.N.E. Purpose and the values that guide how we show up every day: Own It - We take accountability, act with integrity, and deliver results Next Level - We continuously elevate performance, innovation, and impact Empower - We invest in people, foster trust, and enable success Role Overview The Director, Vendor Management is responsible for leading the strategy, performance, and governance of enterprise vendor partnerships. This role drives accountability, operational efficiency, and value realization across external partners, while ensuring alignment with organizational goals and service delivery expectations. This leader will partner cross-functionally with operations, finance, and executive leadership to optimize vendor performance, mitigate risk, and enhance overall business outcomes.

Responsibilities

• Lead the end-to-end vendor management strategy, including selection, onboarding, performance oversight, and ongoing optimization
• Establish and maintain strong vendor relationships, ensuring alignment with service level agreements (SLAs), KPIs, and contractual expectations
• Monitor vendor performance and drive continuous improvement initiatives to enhance quality, efficiency, and outcomes
• Partner with operational and executive leaders to identify opportunities to leverage vendor partnerships for scalability and performance improvement
• Develop and enforce governance frameworks, reporting structures, and performance dashboards
• Manage vendor-related risk, ensuring compliance with contractual, financial, and regulatory requirements
• Collaborate with finance to oversee vendor budgeting, forecasting, and cost optimization
• Lead negotiations and support contract management activities as needed
• Drive cross-functional alignment between internal stakeholders and external vendors

Requirements

• Bachelor's degree required; advanced degree preferred
• 8+ years of progressive experience in vendor management, operations, or related leadership roles
• Experience managing complex vendor relationships in healthcare, revenue cycle, or outsourcing environments strongly preferred
• Demonstrated ability to lead cross-functional initiatives and influence at a senior level
• Strong analytical, negotiation, and problem-solving skills
• Proven track record of driving performance improvements and operational efficiencies
• Exceptional communication and stakeholder management skills
• Why Join Ensemble?
• Opportunity to lead impactful, enterprise-level initiatives
• Collaborative, mission-driven culture
• High visibility with senior leadership
• Focus on innovation and continuous improvement

Benefits

Additional Information

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

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