VoIP Integration Engineer, Public Safety

Responsibilities

• We are seeking a highly motivated and experienced Unified Communications Software Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real-Time Communication Platform.
• You will get an opportunity to work on cutting-edge technologies and to build a lifesaving emergency platform.
• Working as part of a real-time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure
• Configuring and troubleshooting Carbyne's Novel Emergency Communication Platform
• Provide clients with customized communication solutions for Carbyne's unified communications services
• Install, maintain, integrate, and contribute to PBX projects and UC solutions
• Create and maintain technical specs and solution documents
• Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne's best practices
• Providing technical support and training for the Operations team on 911 emergency communications systems
• Gaining a strong understanding of unified communications architecture, networking, and cloud computing
• Interact with a variety of internal stakeholders: Carbyne's Operations, R&D, Sales, CTO Office, and Product Managers
• What You Bring
• Proven experience with VoIP architecture. Hands-on installation experience deploying open-source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.)
• Extensive knowledge and understanding of VoIP deployments and protocols like SIP, SDP, RTP, Web RTC, and their troubleshooting. Understanding of video\audio codecs, packetization, encryption, and transport
• 3+ years of experience in solutions deployment of open-source VoIP solutions
• 3+ years of experience in networking. Proven knowledge and experience in networking, full knowledge of the OSI model and deep understanding of 1-7 Network Layers
• Good understanding of Linux environments, including bash scripting
• Hands-on experience deployment on Private and Public network/security clouds (AWS)

Requirements

• Industry certifications like CCIE, CCNP, CCNA Voice
• Knowledge of Docker and Kubernetes
• Knowledge of AWS infrastructure
• Work Location
• This role is fully remote within the United States.
• Benefits that Benefit You
• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices
• Benefits listed herein may vary depending on the nature of your employment and the location where you work.
• Pay Transparency (to be updated)
• Axon offers a comprehensive total compensation package , which includes base salary, a generous annual bonus, and company equity.
• Our benefits are designed to support you physically, financially, and emotionally-through life's major milestones and in your every

Benefits

Additional Information

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Carbyne by Axon As of its acquisition by Axon, Carbyne has joined forces with a global leader in public safety technology-marking an important step forward for emergency communications. United by a shared mission to help save lives, Carbyne and Axon are advancing the future of 911 by modernizing how emergency data flows to call centers. Together, we're enabling faster, more informed responses by equipping emergency call centers with real-time video, instant chat, precise location tracking, and other critical tools-ensuring that life-saving information reaches those who need it most, exactly when it matters.

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