Dental Administrator - Cornerstone Dental Wellness

About the role

At Cornerstone Dental Wellness, we are passionate about providing high-quality, patient-centered care in a welcoming and supportive environment. Our team is committed to building lasting relationships with patients by understanding their unique needs and delivering comprehensive dental care with a focus on prevention, wellness, and exceptional service. We take pride in fostering a collaborative workplace where team members are valued, supported, and encouraged to grow professionally. This is a fixed-term position ending on June 18, 2027, with the potential to become permanent. Schedule: Wednesdays: 12:00 pm - 8:00 pm Thursdays: 12:00 pm - 8:00 pm Fridays: every second week 8:00 am - 2:00 pm Saturdays: once a month 8:00 am - 3:00 pm Benefits of Joining Our Team: Now offering an RRSP matching program for our permanent team members - helping you grow your future while you build your career with us Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients

Responsibilities

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
• About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

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