Own and manage features or product areas within the restaurant technology portfolio.
Translate business and Guest needs into clear, actionable product requirements, user stories, and acceptance criteria.
Actively manage key phases of the product lifecycle, including discovery support, backlog refinement, sprint planning, delivery tracking, and release readiness.
Partner with Engineering to clarify scope, dependencies, and trade-offs, ensuring timely and high-quality delivery.
Support the development and maintenance of capability and feature roadmaps aligned to broader product strategy.
Monitor product performance metrics, analyze results, and recommend iterative improvements based on data and feedback.
Contribute to and lead proof-of-concept efforts (POCs) to validate assumptions, technical feasibility, and business value-including piloting in operational areas to assess real-world viability.
Participate in change control and intake processes to ensure alignment with business objectives and delivery expectations.
Collaboration and Stakeholder Partnership
Collaborate closely with Operations, Commercial Strategy, and Finance teams to maintain a prioritized backlog and delivery plan.
Gather and synthesize input from stakeholders, end users, analytics, and industry trends to inform product decisions.
Communicate product updates, risks, and progress clearly through written documentation, presentations, and verbal updates.
Participate in product, program, and delivery ceremonies, providing status updates and recommendations as needed.
Team Contribution and Communication
Work collaboratively within the product management team, sharing best practices and contributing to continuous improvement.
Support other product managers and business partners through knowledge sharing and day-to-day collaboration.
Build strong working relationships across Technology and operational teams to enable effective delivery.
Champion AI adoption across the product and engineering team- identifying opportunities to embed AI tools into team workflows, advocating for new capabilities, and modeling best practices that accelerate delivery and collaboration.
Qualifications & Skills:
A minimum of 5 years in digital or technology roles in the hospitality industry, with a track record of increasing responsibility.
Demonstrated experience designing and executing go-to-market plans for technology products.
Experience driving operational adoption and sustainment of technology in complex, high-volume environments.
Strong command of agile tools (e.g., JIRA, Confluence, etc.).
Strong ability to break down complex strategic problems into clear requirements and deliverable increments.
Clear and effective written, verbal, and presentation skills.
Experience working in a collaborative environment across Technology and operational departments.
Experience synthesizing complex or diverse project data and information to inform product decisions.
Passion for Guest and Cast Member experience, continuous learning, and delivering high-quality outcomes.
Requirements
Experience with restaurant technology platforms (e.g.,
Benefits
Health insurancePaid time off
Additional Information
Job Posting Title:
Sr Product Manager
Req ID:
10151219
Job Description:
Job Overview
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands-including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end Guest and Cast Member experience for all technology-led initiatives across all Disney Experiences lines of business.
This Senior Product Manager role sits within the Retail, Restaurant, and Supply Chain Technology organization. You will own digital products focused on the Restaurant business for Disney's domestic theme parks-translating complex business and Guest needs into clear requirements, driving delivery alongside Engineering, and ensuring technology lands successfully in live park and retail environments. A defining aspect of this role is the end-to-end ownership it requires: from early discovery through delivery, and critically, through go-to-market planning and operational sustainment.
Disney · Lake Buena Vista, FL