Operations Analyst I
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Pay Range: $25.48 - $33.98 Researches and analyzes problems, policies, services, and systems in order to correct issues and make recommendations to management for enhancements and best practices. Analyzing may be done to resolve issues, keep pace with the market place, and ensure compliance with government regulations or to maximize efficiency. Education and Experience: High School Diploma or Equivalent Skills and Abilities: Accounting principles, organizational skills Basic banking practices, knowledge of bank products, services and systems Strong communication and interpersonal skills PC skills in a Windows environment to include Word/Excel Unique Job Characteristics and Requirements: Could occasionally be required to work outside of normal business hours including evenings or weekends. Tasks Performed: 50% Accountable for the creation of ad hoc and ongoing reports, providing timely and accurate information as directed. Share insights, findings, and suggestions. 20% Perform special projects as directed 15% Participate with technology and system partners to resolve problems and request enhancements. Organize and retrieve information as appropriate. Act as liaison between operations and other internal partners 10% Research and evaluate products and services relative to operating procedures and system functionality; make recommendations for consideration by management 5% Other duties as assigned. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.
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