Workplace Manager (London)

About the role

Workplace Manager (London) London People - People Operations / Full Time / On-site apply for this job About MoonPay Hi, we re MoonPay. We re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. Why? Because crypto, stablecoins and blockchain aren t just technologies. They re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. What we do MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. Proven at scale Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we re just getting started. We ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it s growing fast. We re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let s make financial freedom and autonomy the new normal. About the Opportunity ✍️ Our Employee Excellence team keeps MoonPay running and thriving. We re a lean, high-ownership group responsible for making sure every MoonPay team member has the environment, tools, and experiences they need to do their best work. From the moment someone walks through the door of a MoonBase to the moment they leave a company offsite buzzing with energy, we obsess over the details that make a difference. As Workplace Manager for our London MoonBase in Shoreditch, you ll be the heartbeat of the space. You ll take full ownership of the day-to-day experience, curating an environment where the snacks are plenty, the vibes are on point, and the team genuinely wants to show up. This role goes beyond facilities; you ll be a culture carrier, an event architect, and a trusted operational partner to teams across MoonPay globally. What you will do Own end-to-end operations of our London MoonBase, from daily facilities management to long-term space planning Serve as primary liaison with onsite teams (building management, housekeeping, security) and external vendors, resolving issues swiftly via the facilities ticketing system Keep all communal areas - kitchens, meeting rooms, collaboration spaces - consistently stocked, clean, and functioning Administer global access controls across MoonBase locations, including events and lunch allowances Manage vendor relationships and contracts, driving value and accountability across all supplier partnerships Oversee all global MoonBase locations outside of NYC, supporting office operations, moves, renewals, new setups, and closures in partnership with other teams Own global event planning and execution with the NYC Office Manager- spanning team socials, leadership offsites, and company events across all locations Lead MoonPay s UK Health & Safety programme, ensuring full legislative compliance and proactively closing gaps Take on ad hoc projects and operational initiatives as MoonPay continues to scale About You You have proven experience in office and/or facilities management, ideally supporting both onsite and distributed remote teams You have strong working knowledge of UK health & safety legislation and regulations, with hands-on experience driving compliance programmes You have a background in events coordination and have successfully delivered both intimate team experiences and large-scale company events You operate with a high sense of urgency - you respond fast, take action, and follow through without needing to be chased You are exceptionally organised, with sharp attention to detail and a proven ability to